Troubleshooting Checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Check

Solution

 

 

Insure the Data light on the

• If no lights are on, check the power cord and power

control panel is on.

switch. Check the power source by plugging into

 

another outlet.

 

• If other lights are on, go to “Troubleshooting Error

 

Messages” on page 7.17.

 

 

Press the Demo button to print

• If a demo page does not print, check the paper

a demo page.

supply in the input tray.

 

• If the paper jams in the printer, go to “ Clearing

 

Paper Jams” on page 7.6.

 

• If the Error indicator light is illuminated on the

 

control panel, go to “Troubleshooting Error

 

Messages” on page 7.17.

 

 

Check the demo page to see if it

If there is a print quality problem, go to “Solving

is printed correctly.

Print Quality Problems” on page 7.11.

 

 

Print a short document from a

• If the page does not print, check the cable

software application to verify

connection between the printer and computer.

that the computer and printer

• Check the print queue or print spooler to see if the

are connected and are

printer has been paused.

communicating correctly.

• Check the software application to insure you are

 

using the proper printer driver and communication

 

port. If the page is interrupted during printing, go

 

to “Solving General Printing Problems” on page 7.2.

 

 

If completing the checklist does

• “Solving General Printing Problems” on page 7.2.

not resolve the printer problem ,

• “Troubleshooting Error Messages” on page 7.17.

check the following

• “Common Windows Problems” on page 7.20.

troubleshooting sections.

• “Common Macintosh Problems” on page 7.21.

 

• “Common Linux Problems” on page 7.22.

 

 

PROBLEM SOLVING 7.1

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Samsung ML-1430 manual Troubleshooting Checklist, Insure the Data light on, Control panel is on, Demo