Solving Print Quality Problems

Problem

Solution

Loose toner

• Clean the inside of the printer.

 

 

• Check the paper type and quality. See “Paper Specifications”

 

 

on page A.2.

 

 

• Install a new toner cartridge.

 

 

• If the problem persists, the printer may require repair.

 

 

Contact a service representative.

 

 

 

 

 

 

Character Voids

Character voids are white areas within the parts of characters

 

that should be solid black:

• If you are using transparencies, try another type of

Atransparency. (Because of the composition of transparency media, some character voids are normal.)

You may be printing on the wrong surface on the paper. Remove the paper and turn it around.

The paper may not meet paper specifications. See “Paper Specifications” on page A.2.

Horizontal stripes

If horizontally aligned black streaks or smears appear:

 

 

 

 

 

• The toner cartridge may be installed improperly. Remove

 

 

AaBbCc

 

 

the cartridge and reinsert.

 

 

AaBbCc

 

 

• The toner cartridge may be defective. Install a new toner

 

 

AaBbCc

 

 

 

 

 

 

cartridge.

 

 

AaBbCc

 

 

• If the problem persists, the printer may require repair.

 

 

AaBbCc

 

 

 

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

7.16 PROBLEM SOLVING

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Samsung ML-1430 Character Voids, Horizontal stripes, Clean the inside of the printer, Contact a service representative