Solving General Printing Problems

Problem

Possible Cause

Solution

Half the page is

The page layout is too

Simplify the page layout and remove

blank.

complex.

any unnecessary graphics from the

 

 

document.

 

 

 

 

The page orientation

Change the page orientation in your

 

setting may be

application.

 

incorrect.

 

 

 

 

 

The paper size and the

Insure the paper size in the print

 

paper size settings do

settings matches the paper in

 

not match.

the input tray.

 

 

 

The paper keeps

There is too much

Remove excess paper from the tray.

jamming.

paper in the paper tray.

If printing special media, use the

 

 

manual input tray.

 

 

 

 

An incorrect type of

Use only paper that meets the

 

paper is being used.

specifications required by the printer.

 

 

 

 

An incorrect output

Media such as thick paper should not

 

method is being used.

be printed using the face-down output

 

 

tray. Use the face-up output slot

 

 

instead.

 

 

 

 

There may be debris

Open the front cover and remove the

 

inside the machine.

debris.

 

 

 

The printer prints,

The printer cable is

Disconnect the printer cable and

but the text is

loose or defective.

reconnect. Try a print job that you

wrong, garbled, or

 

have already printed successfully. If

incomplete.

 

possible, attach the cable and printer

 

 

to another computer and try a print

 

 

job that you know works. Finally, try a

 

 

new printer cable.

 

 

 

 

The wrong printer driver

Check the application’s printer

 

was selected.

selection menu to insure your printer

 

 

is selected.

 

 

 

7.4 PROBLEM SOLVING

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Samsung ML-1430 Half the page is, Blank Complex, Document, Orientation, Setting may be Application Incorrect, Jamming