Troubleshooting
PROBLEMS | CHECK |
There is no power | • See if the power cord became unplugged. |
| • Check for a blown fuse or circuit breaker or a power outage. |
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There is no picture | • The antenna could be disconnected. |
or sound | • The input mode could be set improperly. See page 43. |
| • The tuner (Auto Tuner Setup) could be set improperly. See page 23. |
| • The TV station may be having difficulties. Check to see if other stations are working. |
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Remote control is not | • Check to see that the batteries are still working and properly installed. |
operating properly or | • Make sure the remote has a clear sight path to the TV. |
at all | • Check that the TV/CATV switch is in the proper position. |
| • You may be too far from the TV. You must be within 23 feet (7 meters). |
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You cannot select a | • Make sure the channels have been programmed. See "Channel Summary", page 23. |
certain channel | • Check to see if the channel is locked. See "Channel Summary - Lock" page 24. |
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The power turns off | • Make sure the set did not become unplugged. |
by itself | • Perhaps the On/Off Timer is set. See page 40. |
| • Check to see if the Sleep Timer was set. See page 45. |
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The clock is wrong | • The power was interrupted and the clock was not reset. See page 39. |
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The color quality | • Tint and Color may be improperly adjusted. See page 35. |
is poor | • The Video Status mode may be turned to the wrong setting. See page 45. |
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There are lines | • There could be interference from another electrical appliance, such as a computer, |
across the picture | another TV or VCR. Move any such appliances further away from the TV. |
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The picture is spotted | • There could be interference from a |
| operating nearby. Move the antenna away from the appliance or change to a coaxial |
| cable connection which is less prone to interference. |
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There are double | • A building or passing airplane can reflect the original signal and produce a second, |
pictures (ghosts) | slightly delayed one. Adjust your antenna position. |
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Picture is snowy | • Your antenna may be damaged, disconnected or turned. Check the antenna |
(image noise) | connection. If the antenna is damaged, replace it. |
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Screen is 40% black | • The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 32. |
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Stereo or bilingual | • Make sure the MTS settings are correct. See "MTS" on page 38. |
programs can't be |
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heard |
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Static electricity | • It is normal to feel static electricity if you brush or touch the screen. |
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You hear occasional | • It is normal for the TV to make crackling sounds when first turned on or off. Unless |
crackling sounds | the sound or picture become abnormal, this is fine. |
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