Troubleshooting
Before sending the unit for repair, check the following points.
Symptom | Probable Cause | Corrective Action | Reference Page | |
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Power is not | Is the power cord disconnected? | Insert the power cord (plug) properly. | Page 25 | |
supplied |
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Is the lamp cover properly shut? | Remove the plug when the [STAND | Pages 27, 37 | ||
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| BY] indicator is on. Close the lamp |
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| cover properly and insert the plug |
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| again. |
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| Has the lamp life expired (has the | Remove the plug when the [STAND | Pages 15, 35 - 38 | |
| lamp usage time reached 2000 | BY] indicator is on. Install a new lamp |
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| hours)? | (lamp unit). Upon doing so, insert the |
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| plug. Reset the lamp time after |
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| installing a new lamp (lamp unit). |
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Projected | Is the lamp near exhaustion? | Check the lamp usage time on the | Pages 15, 35 - 38 | |
image is dark |
| menu. Prepare a new lamp (lamp |
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| unit) or replace as soon as possible |
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| when the lamp is near exhaustion. |
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| Is APower SaveB on the setting menu | Set the APower SaveB setting to | Page 32 | |
| set to AOnB? | AOffB. |
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Unit works | Are the air suction openings (air | Remove the plug when the [STAND | Pages 11, 12, 18 | |
when the | inlets) and exhaust vents blocked? | BY] indicator is on. Remove any |
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power is |
| blocking object. Upon doing so, insert |
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turned on but |
| the plug. |
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stops |
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Are the filters dirty? | Clean the filters. | Page 39 | ||
abruptly after | ||||
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a few |
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minutes |
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Video image | Are devices properly connected? | Connect devices correctly. | Page 24 | |
does not |
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Is the lens cap removed? | Remove the lens cap. | Page 26 | ||
appear | ||||
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| Are correct signals (1080/50p or | Set connected devices correctly. | Page 24 | |
| 1080/60p) being output from the |
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| connected devices? |
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| Is the video image temporarily turned | Press the [HIDE] button to display the | Page 27 | |
| off when the [HIDE] button is being | video image again. |
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| pressed? |
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Video image | Is the focus correctly adjusted? | Adjust accordingly using the focus | Page 27 | |
is fuzzy |
| button. |
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| Is the unit placed too near or too far | Set the unit at a correct distance from | Page 21 | |
| away from the screen? | the screen. |
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Video images | Has setting been performed for | Set the AMaskB setting of the (Setup) | Page 33 | |
are missing | screen mask? | menu to AOffB. |
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| Has setting been performed for | Alter the APicture ShiftB value in the | Page 34 | |
| picture shift? | ASetupB menu to ensure that images |
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| are not missing. |
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