Others

Troubleshooting

Check the following points before sending this product for repair.

The following phenomena are not malfunctions.

Device noise is heard from the interior of the projector

There is color bleeding on the screen

When the projector fails to run properly due to external noises, perform the following operations.

ACheck to ensure that the power is shut down.

Unplug the power cord, and insert again.

BTurn on the power of the projector.

If there is no abnormality on the screen when the phenomena below appear, they are not malfunctions.

The top or front part as well as the rear of the projector unit is hot

A creaking sound is heard from the projector

A sound maybe heard when the lamp burn out. However, this is not a hazard.

D-ILA devices are manufactured using extremely high-precision technology. However, some of the pixels may not lit up or remain permanently lit up.

Symptom

Probable Cause

Corrective Action

Reference Page

 

 

 

 

Power is not

Is the power cord disconnected?

Insert the power cord (plug) properly.

A Page 20

supplied

 

 

 

Is the main power supply switched

Turn on the main power supply switch

A Page 20

 

 

turned on?

of the projector unit.

 

 

 

 

 

 

Is the lamp in the cool down mode?

Turn on the power again after the cool

A Page 23

 

 

down mode ends.

 

 

 

 

 

 

Is the lamp protection function

Wait till the temperature of the lamp has

^

 

triggered?

gone down.

 

 

(This function is triggered when the

(Turn on the main power supply switch to

 

 

power shuts down such as during

run the fan and cool down the lamp.) Turn

 

 

power failures.)

on the power after about 180 seconds.

 

 

 

 

 

Image is dark

Is the lamp near exhaustion?

Check the ALamp TimeB setting of the

A Page 24

 

 

Main menu. When the lamp life is near

 

 

 

its end, consult the authorized dealer

 

 

 

from which this product is purchased

 

 

 

or any nearby JVC servicing center.

 

 

 

 

 

Projector works

Are the air inlets and vent holes

Turn off the main power supply switch,

A Page 22 -

when the power

blocked?

and remove the blockage. After

11, 23

is turned on, but

 

removing, turn on the power again.

 

stops abruptly

 

 

 

Is the temperature of the room high?

Set the temperature of the room or the

A Page 43

after a few

 

surrounding temperature of this

 

minutes

 

 

 

projector to an appropriate level.

 

 

 

 

 

 

 

 

 

Are the filters dirty?

Clean the filters.

A Page 36

 

 

 

 

Video image

Is the lens cap removed?

Remove the lens cap.

A Page 22

does not appear

 

 

 

Are devices properly connected?

Connect the devices correctly.

A Page 17, 19

 

 

 

 

 

 

Is the power of the connected

Turn on the power of the connected

^

 

devices turned on?

devices.

 

 

 

 

 

 

Are correct signals being output

Configure the connected devices

^

 

from the connected devices?

correctly.

 

 

 

 

 

 

Are the signals of the connected

Check to ensure that they are possible

A Page 16, 18

 

devices possible input signals?

input signals, and input compatible

 

 

 

signals accordingly.

 

 

 

 

 

 

Is the image temporarily hidden?

Set AHideB of the Image menu to

A Page 23, 26

 

 

AOFFB to display the image.

 

 

 

 

 

Video image is

Is the projector out of focus?

Adjust the focus using AFocusB of the

A Page 23, 29

blur

 

Lens menu.

 

 

 

 

 

 

Is the projection distance too short

Set it to a correct distance.

A Page 15

 

or too long?

 

 

 

 

 

 

38

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Image 38
JVC DLA-SH4KNL instruction manual Troubleshooting