Troubleshooting

What appears to be trouble is not always serious. Check the following points before calling a service center.

FM/AM General

Disc playback

MP3/WMA playback

Symptoms

Remedies

• Sound cannot be heard from the

• Adjust the volume to the optimum level.

speakers.

• Check the cords and connections.

 

 

• The unit does not work at all.

Reset the unit (see page 2).

• SSM automatic presetting does not

Store stations manually.

work.

 

 

 

• Static noise while listening to the

Connect the aerial firmly.

radio.

 

• Disc automatically ejects.

Insert the disc correctly.

 

 

CD-R/CD-RW cannot be played back.

• Insert a finalized CD-R/CD-RW.

• Tracks on the CD-R/CD-RW cannot

• Finalize the CD-R/CD-RW with the component

be skipped.

which you used for recording.

 

 

• Disc can be neither played back nor

• Unlock the disc (see page 13).

ejected.

• Eject the disc forcibly (see page 2).

 

 

• Disc sound is sometimes interrupted.

• Stop playback while driving on rough roads.

 

• Use an unscratched disc.

 

• Check the cords and connections.

 

 

• “NO DISC” appears on the display.

• Insert a disc into the loading slot correctly.

• Disc cannot be played back.

• Use a disc with MP3/WMA tracks recorded in

 

the format compliant with ISO 9660 Level 1,

 

Level 2, Romeo, or Joliet.

 

• Add the extension code <.mp3> or <.wma> to

 

the file names.

 

 

• Noise is generated.

Skip to another track or change the disc. (Do not

 

add the extension code <.mp3> or <.wma> to non-

 

MP3 or WMA tracks.)

 

 

• A longer readout time is required

Do not use too many hierarchies and folders.

(“CHECK” keeps flashing on the

 

display).

 

Tracks cannot be played back as you Playback order is determined when the files

have intended them to play.

are recorded.

Elapsed playing time is not correct. This sometimes occurs during play. This is caused by how the tracks are recorded on the disc.

• “NO FILES” appears on the display. Insert a disc that contains MP3/WMA tracks.

Correct characters are not displayed This unit can only display alphabets (capital:

(e.g. album name).

A – Z), numbers, and a limited number of

 

symbols.

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JVC GET0260-015A manual Troubleshooting, Symptoms Remedies