JVC GR-D390EK Power, Video and D.S.C. Playback, Video and D.S.C. Recording, Advanced features

46 EN TROUBLESHOOTING

If, after following the steps in the chart below, the problem still exists, please consult your nearest JVC dealer.

The camcorder is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such cases, first disconnect its power supply unit (battery pack, AC Adapter, etc.) and wait a few minutes; and then re-connect it and proceed as usual from the beginning.

Power

No power is supplied.

The LCD monitor or viewfinder indications blink.

●Effects and "DIS" functions that cannot be used

together are selected at the same time. HRe-read the sections covering Effects and “DIS”.

( pg. 32, 33, 40, 41)

Digital Zoom does not work.

●32X optical zoom is selected.

HSet “ZOOM” to “64X” or “800X”. ( pg. 33)

●The VIDEO/MEMORY Switch is set to

“MEMORY”.

HSet the VIDEO/MEMORY Switch to “VIDEO”.

Video and D.S.C. Playback

●The power is not connected properly.

HConnect the AC Adapter securely. ( pg. 15)

●The battery pack is not attached firmly.

HDetach the battery pack once again and re-attach it firmly. ( pg. 14)

●The battery is dead.

HReplace the dead battery with a fully charged one. ( pg. 14)

The tape is moving, but there is no picture.

●Your TV has AV input terminals, but is not set to

its VIDEO mode.

HSet the TV to the mode or channel appropriate for video playback. ( pg. 24)

●The cassette holder cover is open.

HClose the cassette holder cover. ( pg. 18)

Video and D.S.C. Recording

Recording cannot be performed.

●The tape’s erase protection tab is set to “SAVE”. HSet the tape’s erase protection tab to “REC”.

( pg. 18)

●“TAPE END” appears.

HReplace with new cassette. ( pg. 18)

●The cassette holder cover is open. HClose the cassette holder cover.

When shooting a subject illuminated by bright light, vertical lines appear.

●This is not a malfunction.

Blocks of noise appear during playback, or there is no playback picture and the screen becomes blue.

HClean the video heads with an optional cleaning cassette. ( pg. 53)

Advanced features

The focus does not adjust automatically.

●Focus is set to the Manual mode.

HSet Focus to the Auto mode. ( pg. 37)

●The lens is dirty or covered with condensation. HClean the lens and check the focus again.

( pg. 51)

When the screen is under direct sunlight during shooting, the screen becomes red or black for an instant.

●This is not a malfunction.

Snapshot mode cannot be used.

●The Wide (16:9) mode (16:9 indicator) is

selected.

HDisengage the 16:9 (16:9 indicator) Wide mode. ( pg. 36)

During recording, the date/ time does not appear.

●“DATE/TIME” is set to “OFF”.

HSet “DATE/TIME” to “ON”. ( pg. 32, 34)