Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

 

Symptom

Cause

Correction

 

 

 

 

No power.

z The power cord is disconnected.

z Plug the power cord into the wall

 

 

 

outlet securely.

 

 

 

The power is on, but

z DVD or VCR button is not switched

z Refer to page 7.

the DVD+VCR does

properly.

 

not work.

 

 

z No disc is inserted.

z Insert a disc or tape. (Check that

 

 

 

 

z No tape is inserted.

the disc or tape indicator in the dis-

 

 

play window is lit.)

 

 

 

No picture.

z The TV is not set to receive DVD +

z Select the appropriate video input

 

 

VCR signal output.

mode on the TV so the picture from

 

 

 

the DVD+VCR player appears on

 

 

 

the TV screen.

 

 

 

 

 

 

z The video cable is not connected

z Connect the video cable into the

 

 

securely.

jacks securely.

 

 

 

 

 

 

z Wrong connection.

z Check the connection.

 

 

 

No sound.

z The equipment connected with the

z Select the correct input mode of

 

 

audio cable is not set to receive

the audio receiver so you can listen

 

 

DVD+VCR signal output.

to the sound from the DVD+VCR.

 

 

 

 

 

 

z The audio cables are not connected

z Connect the audio cable into the

 

 

securely.

jacks securely.

 

 

 

 

 

 

z The power of the equipment connect-

z Turn on the equipment connected

 

 

ed with the audio cable is turned off.

with the audio cable.

 

 

 

 

 

 

z The AUDIO options are set to the

z Set the AUDIO options to the cor-

 

 

wrong position.

rect position.

 

 

 

The playback picture

z The disc is dirty.

z Clean the disc.

is poor.

 

 

z The TV channels are not tuned in

z Check tuning, carry out tuning

 

 

 

 

properly.

again.

 

 

 

 

 

 

z Tape heads are dirty.

z Clean video heads.

 

 

 

 

 

 

z Tape is a rental or was recorded on

z Use CH -/+ for manual tracking

 

 

another VCR.

adjustment while tape is playing.

 

 

 

 

 

 

z This unit can only output 525p

z Make sure that your TV can sup-

 

 

Progressive scan picture.

port 525p Progressive scan picture

 

 

 

or set Progressive scan to off.

 

 

 

The “PROGRESSIVE

z DVD+VCR was turned off while set-

z Keep pressing STOP (x) for more

SCAN MODE”

ting the Progressive scan mode.

than 5 seconds.

message remains to

z The Progressive Scan is set to On on

 

be displayed.

 

the setup menu but is connected to a

 

 

 

 

 

 

standard(analog) television with com-

 

 

 

ponent video input.

 

 

 

 

 

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JVC HR-XVC19SUS, HR-XVC18BUS manual Troubleshooting, Symptom Cause Correction