ENGLISH

TROUBLESHOOTING

What appears to be trouble is not always serious. Check the following points before calling a service center.

 

 

Symptoms

Causes

Remedies

 

 

 

 

 

 

 

 

 

• Disc cannot be played

Disc is inserted upside down.

Insert the disc correctly.

 

 

 

back.

(“DISC ERR” appears on the

 

 

 

 

 

 

 

 

display.)

 

 

 

 

 

 

 

 

 

 

 

• Sound is sometimes

You are driving on rough

Stop playback while driving on

 

 

interrupted.

roads.

rough roads.

 

 

 

 

 

 

 

 

 

 

 

 

Disc is scratched.

Change the disc.

 

 

 

 

 

 

 

 

 

 

Connections are incorrect.

Check the cords and

 

 

 

 

connections.

 

 

 

 

 

 

 

Playback

• Sound cannot be heard

The volume level is set to the

Adjust it to the optimum level.

 

from the speakers.

Connections are incorrect.

Check the cords and

 

 

minimum level.

 

 

 

 

 

General

 

 

 

connections.

 

 

 

 

 

 

 

 

 

 

• “DISC ERR” appears on

Contents on the disc are not

Change the disc.

 

 

 

 

 

 

 

the display.

compatible with the unit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• “NO DISC” or “EJECT

The unit may function

While pressing

 

 

 

, press and

 

 

 

 

 

 

 

 

 

ERR” appears on the

incorrectly.

hold 0for more than 2 seconds.

 

 

display and disc cannot be

 

(Be careful not to drop the disc

 

 

ejected.

 

when ejecting.)

 

 

No message appears on the display but disc cannot be ejected.

 

This unit or CD changer

The built-in microcomputer

Press the reset button on the

 

 

 

does not work at all.

may function incorrectly due

control panel. (See page 2.)

 

 

 

 

to noise, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SSM (Strong-station

Signals are too weak.

Store stations manually.

 

FM/AM

 

 

Sequential Memory)

 

 

 

 

 

 

automatic preset does not

 

 

 

 

 

 

 

 

 

 

 

 

 

 

work.

 

 

 

 

 

 

 

 

 

 

 

 

 

Static noise while listening

The antenna is not connected

Connect the antenna firmly.

 

 

 

to the radio.

firmly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• “NO DISC” appears on the

No disc is in the magazine.

Insert a disc.

 

 

 

 

display.

 

 

 

 

ChangerCD

 

 

 

 

 

 

 

• “RESET 8” appears on the

This unit is not connected to

Connect this unit and the CD

 

 

 

display.

a CD changer correctly.

changer correctly and press the

 

 

 

 

 

 

 

reset button of the CD changer.

 

 

 

 

 

 

 

 

• “RESET 1” – “RESET 7”

 

 

 

Press the reset button of the

 

 

 

appears on the display.

 

 

 

CD changer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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JVC KD-SH99 manual Troubleshooting, Symptoms Causes Remedies, Reset button of the CD changer