Others
Troubleshooting
Symptom | Action |
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Power cannot be turned on. | Check to ensure that the power cable has been plugged in correctly. |
| Check to ensure that the power switch on the rear panel is switched on. |
|
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Camera is not automatically detected. | Follow instructions in the camera’s [Instruction Manual] to check the IP |
| address settings. |
| When the IP Lease feature is in use, turn off and on the power of the camera |
| when |
|
|
Unable to control using [REC] and [PLAY]. | Check to ensure that the operation lock is not turned on. |
|
|
Images are not recorded in the recording control | Check the [Camera Recording Settings]. |
mode. | Check to ensure that the scheduler is set to online. |
| Check to ensure that the camera is in the recording control mode. |
|
|
Unable to play back audio sound. | Check to ensure that the audio item of the camera device is set to AEnabledB |
| in the [Camera Record Setting] menu. |
| Check to ensure that an audio source is selected in [Audio]. |
|
|
Operation of the unit is disabled. | Press and hold the [FUNCTION] button on the front panel, and press the |
| [OPERATE] button for 7 seconds or longer to shut down the power forcibly. |
| When the power is forcibly shut down, recorded images that are not archived |
| may not be properly played back. |
|
|
The following message appears after the power | The |
is turned on. | Consult your nearest JVC dealer. |
ACOMS Settings Wrong CMOS Date/ Time Not |
|
Press F1 to Run SETUP Press F2 to load |
|
default values and continueB |
|
|
|
Actions when Warning Indicator Lights Up
Error Message | Action to Take |
|
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Free space of HDD less than *GB (*drive) | If this message is displayed for the D drive, try to recover using HDD Utility. |
| If the above does not solve the problem, consult your nearest JVC dealer. |
|
|
WARNING:HDD (Disk) | The HDD seems is no longer serviceable. Replacement is recommended. |
| Consult your nearest JVC dealer. |
|
|
HDD was removed | Check to ensure that the power of the external HDD is switched on. |
| Check to ensure that the connecting cable is properly inserted. |
| If no abnormality is found above, consult your nearest JVC dealer. |
|
|
WARNING:HDD (Raid) | This is a hard disk (when RAID is enabled) warning. |
| Consult your nearest JVC dealer. |
|
|
WARNING:HDD(xxx:) Disconnect | The NAS drive is disconnected. |
| Check the operation of NAS. |
| Check the connection with NAS. |
|
|
FAN STOP | Fan abnormality. Check to ensure that the fan is running. |
| If the fan is not moving, stop using it. |
| Otherwise, it may break down. |
| Consult your nearest JVC dealer. |
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