Jwin JD-VD768 CARE AND MAINTENANCE GUIDES , TROUBLESHOOTING GUIDE

PORTABLE DVD PLAYER V11M11_IM_EN_10282009

www.jWIN.com

CARE AND MAINTENANCE GUIDES

Handling a Disc

• Treat the disc carefully. Handle the disc only by its edges. Never allow your fingers to

contact with the shiny, unprinted side of the disc.

• Do not attach adhesive tape, stickers etc., to the disc label.

• Clean the disc periodically with soft, lint-free, dry cloth. Never use detergents or adhesive

cleaners to clean the disc. If necessary, use a CD or DVD cleaning kit.

• If disc skips or gets stuck on a section of the disc, it is probably dirty or damaged

(scratched).

• When cleaning the disc, wipe in straight lines from the centre of the disc to the edge of the

disc. Never wipe in circular motions.

• To remove a disc from its storage case, press down on the centre of the case and lift the

disc outs, holding it carefully by the edges.

• Fingerprints and dust should be carefully wiped off the disc's recorded surface with a soft

cloth. Unlike conventional records, compact disc have no groove to collect dust and

microscopic debris, so gently wiping with a soft cloth should remove most particles.

Cleaning the Unit

• To prevent fire or shock hazard, disconnect your unit from the AC power source when

cleaning.

• The finish on the unit may be cleaned with a dust cloth and cared for as other furniture,

Use caution when cleaning and wiping the plastic parts.

• If the cabinets become dusty wipe them with a soft dry dust cloth. Do not use any wax or

polish sprays on the cabinets.

• If the front panel becomes dirty or smudged with fingerprints it may be cleaned with a soft

cloth slightly dampened with a mild soap and water solution. Never use abrasive cloths or

polishes as these will damage the finish of your unit.

Caution: never allow any water or other liquids to get inside the unit while cleaning.

PORTABLE DVD PLAYER V11M11_IM_EN_10282009

www.jWIN.com

TROUBLESHOOTING GUIDE

Please use the problem-solving measures described here before contacting Customer Support.

Turn off the DVD player immediately as soon as you suspect a malfunction. Unplug the power

plug and check whether the DVD player is unusually warm or if smoke is rising from it.

• DVD player does not work

o Disc cover is not closed. Close the disc cover.

o No disc inserted. Please insert disc.

o Disc is dirty or deformed. Clean disc or insert another disc.

o Regional code of the player does not match the regional code of the disc. Purchase a

disc with the proper regional code.

o There is moisture on the lens. Remove the disc and turn off the DVD player for at

least two hours.

• No sound

o The player is not properly connected. Check that all connections are correct.

o Headphones are connected (speaker off). Disconnect headphones.

o DVD sound settings are incorrect. Check that the sound settings are correct.

o Disc is dirty or deformed. Clean disc or insert another disc.

• No video

o LCD screen is off or in incorrect video mode. Turn on the LCD screen and / or set

correct video mode.

o The player is not properly connected. Check that all connections are correct.

• Poor video and / or audio quality

o Disc is dirty or deformed. Clean disc or insert another disc.

• Repeated playback of one section

o Repeat mode is set ON. Exit the repeat mode.

o Disc is dirty or deformed. Clean disc or insert another disc.

• Remote control does not work

o There is an obstacle between the remote control and the player. Remove the

obstacle.

o The remote control is not pointed directly at the player. Point the remote control

directly at the player.

o The remote control battery is improperly installed. Check that the battery matched the

polarity marked in the battery compartment and insert the battery correctly.

o The battery power is too low or is empty. Insert a new battery.