Problems and Solutions Guide
Probleroblem | PossibleCausee | Solution | |
Vehicle runs sluggishly (cont.) | Battery needs charging | Be sure to charge the battery after each use. | |
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| Battery is old and will not accept | Even with proper care, a rechargeable battery does not | |
| accept full charge | last forever. Average battery life is 1 to 3 years depending | |
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| on vehicle use and use conditions. Replace only with | |
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| Power Wheels® 12 volt battery with | |
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| Do not substitute parts. | |
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| Vehicle is overloaded | Make sure you do not overload the vehicle by allowing | |
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| more than 1 rider at one time, exceeding the 65 lb. | |
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| maximum weight capacity, or by towing objects behind the | |
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| vehicle. If the vehicle is overloaded, the fuse in the battery | |
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| may "trip", and automatically shut down operation of the vehicle | |
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| for approximately 25 seconds. Adjust the driving conditions | |
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| to prevent repeated automatic shutdowns. | |
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| Driving conditions are too stressful | Use only on generally level ground. | |
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Vehicle runs in low speed but | High speed | The vehicle was | |
does not run in high speed | not connected | you connect the high speed | |
Note: The vehicle is designed |
| on page 15 to connect High Speed | |
to operate in low speed only |
| Note: The | |
in reverse. |
| high speed grip. | |
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Sometimes the vehicle doesn’t | Loose wire or connector | Check all wires around the motors and all connectors to | |
run, but other times it does |
| make sure they are tight. | |
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| Motor or electrical switch damage | Contact your local Power Wheels® authorized service | |
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| center for diagnosis and repair. | |
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When the foot pedal is pressed, | Loose wire or connector | Check all wires around the motors and all connectors | |
the vehicle won’t run without |
| to make sure they are tight. | |
a push |
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“Dead Spot” on motor | Contact your local Power Wheels® authorized service | ||
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| center for diagnosis and repair. | |
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Battery’s thermal fuse constantly | Damaged battery | Contact your local Power Wheels® authorized service | |
"trips", but the vehicle is not |
| center for diagnosis and repair. | |
overloaded nor the driving |
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conditions too severe | Child is switching between | Teach your child to stop the vehicle before switching | |
| FORWARD and REVERSE | direction. | |
| without stopping |
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Loud clacking or grinding | Broken gears | Contact your local Power Wheels® authorized service | |
noise from a |
| center for diagnosis and repair. | |
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Charger gets warm during use | It is normal for some chargers to get | No action required. | |
| warm during use and is not reason |
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| for concern. Some chargers do not | If your charger does not get warm during | |
| get warm during use. | use, it does not mean that it is not working properly. | |
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Battery makes a sizzling or | It is normal for some batteries to | No action required. | |
gurgling noise when charging | make noise and swell slightly while |
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| charging and is not reason for | If your battery does not make noise or swell slightly | |
| concern. Some batteries do not | during charging, it does not mean that it is | |
| make noise or swell while charging. | not accepting the charge. | |
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