SERVICE DIAGNOSIS

The following diagnosis is only to be used as a guide to qualified service personnel. Keating recommends that you use a qualified & licensed service company. (Equipment still under warranty requires it.)

NOTE: To correctly and quickly diagnose the system, the chart below should be followed in sequential order.

TROUBLE SHOOTING CHART

PROBLEM

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

 

 

No Pilot

a.

Gas supply not “ON”.

a.

Open gas supply valve.

 

 

b.

Air in gas lines.

b.

Press gas valve knob in “pilot”

 

 

c. Quick disconnect not engaged.

 

position and hold.

 

 

 

 

 

 

 

d.

Gas valve is on “OFF” position.

c.

Reconnect quick disconnect.

 

 

 

 

 

 

 

e.

Faulty Piezo Ignitor.

d.

Turn valve knob to “pilot”.

 

 

 

 

 

 

 

 

 

e.

Replace ignitor.

 

 

 

 

 

 

 

Pilot won’t stay on

a.

Loose wires.

a.

Tighten connections on all wires.

 

 

b.

Faulty thermopile.

b.

Replace thermopile.

 

 

 

 

 

 

c.

Inadequate gas supply.

c.

Increase line pressure.

 

 

 

 

 

 

d.

Bad gas valve.

d.

Replace gas valve.

 

 

 

 

 

 

 

 

 

 

 

Pilot on but no main burner ignition

a. ON/OFF switch is in “OFF” position.

a.

Put ON/OFF switch to “ON” position.

 

 

 

 

 

 

 

b.

Gas valve is in “pilot” position.

b.

Turn knob to “ON” position.

 

 

c.

Thermostat is not turned on.

c.

Turn thermostat to desired temperature.

 

 

d.

Low gas presssure.

d.

Set manifold pressure to 4” WC

 

 

 

 

 

(nat),10” WC (LP).

 

 

e.

Gas valve failure.

e.

Replace valve.

 

 

 

 

 

 

 

Temperature of griddle erratic

a.

Thermostat is not calibrated.

a.

Calibrate thermostat with exhaust

 

 

 

 

 

system running.

 

 

b.

Air from exhaust hood excessive.

b.

Have exhaust hood inspected and

 

 

 

 

 

air flow balanced.

 

 

 

 

 

 

 

Griddle stays hot or overheats

a.

Thermostat is not calibrated.

a.

Calibrate thermostat.

 

 

b.

Thermostat failure

b.

Replace thermostat.

 

 

c.

Air from exhaust hood excessive.

c.

Have exhaust hood inspected and

 

 

 

 

 

air flow balanced.

 

 

d.

Improper Cooking Procedured.

d.

See Cooking Procedure section.

 

 

 

 

 

 

 

Burners will not shut off

a.

Thermostat is not calibrated.

a.

Calibrate thermostat.

 

 

b.

Thermostat failure

b.

Replace thermostat.

 

 

c.

Bad gas valve.

c.

Replace gas valve.

 

 

 

 

 

 

 

Flames pulsate.

a.

Low gas pressure

a.

Set manifold pressure to 4” WC (nat),

 

 

 

 

 

10”WC (LP). Set line pressure to 7” WC

 

 

 

 

 

(nat), 11” WC (LP).

 

 

b.

Orifice is dirty or clogged

b.

Clean orifice

 

 

c.

Air from exhaust hood excessive

c.

Have exhaust hood inspected and air

 

 

 

 

 

flow balanced.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9

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Keating Of Chicago Miraclean installation manual Service Diagnosis

Miraclean specifications

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