Introduction, Notes Before Starting

FAQ 8

How do I find out my IP address information if my settings were auto- matically detected?

Windows 98 / ME Users

wOpen an MS-DOS Prompt

wAt the prompt type: "winipcfg" (without the quotation marks)

wUse the drop down list to select your 10/100 Ethernet Adapter (not a PPP adapter)

wNow you will see your IP Address, Subnet Mask, and Default Gateway information

wFor DNS information contact your Internet Service Provider Windows 2000 / XP Users

wOpen a Command Prompt

wAt the prompt type - "ipconfig /all" (without the quotes)

wNear the end of the information supplied, should be your current IP address, subnet mask, default gateway and DNS servers

How do I choose a private IP address?

Assign your 7700 a private IP address that matches your current network. Below lists the available ranges for private addresses:

wPrivate Class A address space: 192.168.0.0 - 192.168.255.255

wPrivate Class B address space: 172.16.0.0 - 172.31.255.255

wPrivate Class C address space: 10.0.0.0 - 10.255.255.255

My power switch is not lit.

Power is not being supplied to the unit. Verify the switch is pushed in. Please use the power supply shipped with the unit and verify that a power source is active from the attached power outlet used to connect the adapter. You can test this by plugging in any other electrical device and verify its operation. After using the power supply shipped with the product, checking the power source, and reinserting the power connector into the 7700, please contact Ken-A-Vision for support. The power supply may be defective.

My 10M light is not flashing or solid.

Verify the cable connection. 99% of the time the cable's connec- tion to the unit is causing this problem. Try using a different network cable or crossover cable (for PC connection only). Try reinserting the cable, if this still doesn't solve the problem, contact Ken-A-Vision for support.

INTRODUCTION 1

If you have previous knowledge of networking, you will most likely be best served by the Quick Start Guide (page 6).

If you are new to networking and have no previous knowledge of the sub- ject, please follow the step-by-step procedures for configuring, installing, and accessing your 7700 Video Flex.

Please follow the entire walk-through without skipping any steps. The walk-through was designed to teach the typical inexperienced user how to configure their 7700 using the simplest techniques and terminology. Some of these techniques or terms may actually be considered techni- cally inaccurate, but should suit the needs of most users. Consult the FAQ and Appendices for further information when required.

If, after following the walk-through and exhausting all literature, addi- tional assistance is still required, please contact Ken-A-Vision for techni- cal support.

Notes Before Starting

wThis product is only compatible with current versions of the Microsoft Windows OS.

wThis product operates with Microsoft's Internet Explorer only.

wYou must have ActiveX controls enabled on your browser, found in the Options menu.

wSome pop-up blockers may block legitimate configuration screens, please disable these blockers when configuring the 7700.

wSome hardware manufacturers include a cable/DSL modem, router/firewall, and Ethernet switch in one device.

wIf you have no available ports on your router (with integrated switch) you can purchase a 10/100 Ethernet switch to "expand" your Local Area Network.

wThe crossover cable is not wired as a typical straight-through network cable. This cable (or any crossover) should be used for initial setup of the 7700 via a PC/laptop.

wPlease temporarily disconnect any proxy servers associated with Internet Explorer while configuring the 7700.

Network Video Flex® 7700 Manual

www.ken-a-vision.com