SECTION 5
SERVICE TECH. INFORMATION
5A.TROUBLESHOOTING
WATER METER TURBINE: With soft water in use, the turbine flow rate display continually repeats a 000 to 199 count for each gallon of water passing through the turbine. The display will remain a steady¼ 000 if soft water is not in use (open a nearby soft water faucet to check).
If you don’t get a reading in the display, with facuet open, pull the sensor from the valve outlet port. Pass a small magnet back and forth in front of the sensor. You should get a reading in the display. If you get a reading, unhook the in and out plumbing and check the turbine for binding.
VALVE POSITION INDICATORS: Depending on the valve position, the following indicators show in the display:
INDICATOR | VALVE POSITION |
Serv | service |
Fill | fill |
Brine | brining/brine rinse |
Bkwash | backwash |
Rinse | fast rinse |
When the valve is rotating from 1 cycle to another, both indicators flash. For example, if the valve is in transition between fill and brining, both Fill and Brine flash. Upon reaching brining position, Fill goes off and Brine is on steady. The time display shows the minutes of the cycle remaining.
NOTE: If the face plate is left in a diagnostic display (or a flashing display when setting times or hardness), present time automatically returns if a button is not pressed within 4 minutes. To return to the diagnositc display, repeat step 2.
OTHER INFORMATION: While in this diagnostic screen, the following information is available and may be beneficial for various reasons. This information is retained by the computer from the first time electrical power is applied to the face plate.
¼Press 
to display the number of days this face plate has had electrical power applied.
¼Press 
to display the number of regenerations initiated by this face plate since the AR code number was entered.
3.Press the #1 SELECT button and hold 3 seconds until¼
This code identifies the softener nominal capacity size. If the wrong number shows, the softener will operate on incorrect programming. Do the following as needed.
AR31 does show — Press the #1 SELECT button to return the present time display.
To change AR number — press the 
or 
button until AR31 shows. The, press the #1 SELECT button and reset the timer¼ page 6.
FACE PLATE REPLACEMENT: BE SURE
THE VALVE IS IN SERVICE POSITION (OB- SERVE VALVE CYCLE INDICATOR) WHEN REPLACING THE FACE PLATE.
If, after installing and programming the re- placement face place, the valve is not in ser- vice position, do the fol- lowing to assure correct cycle orientation, or tim- ing, between the face plate and valve.
Use the MANUAL ADVANCE procedures, page 23. With the RECHARGE NOW button, advance through the recharge cycles until the valve stops in service position, and RE- CHARGE no longer flashes in the timer.
NOTE: The valve motor may automatically drive through several valve positions while searching for service. If an error code occurs, unplug the transformer, then plug in again.
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