Kenmore 625.3485400, 625.3485500 owner manual Problem Cause Correction, No Soft Water

SECTION 3

CARE OF YOUR SOFTENER

3D. HELPFUL HINTS CHECKLIST

... TO HELP YOU SAVE MONEY

If your water softener fails to work, make the following easy checks. Often, you will find what’s wrong yourself and you won’t have to call and wait for service. If, after making the checks, your softener still does not work right, call your Sears Service Department.

NOTE:

1.Also read ERROR CODE, page 11.

2.If an error code is not dispIayed, press and hold the #1 SELECT button until (example: 000- -) shows in the display. Then, press the #1 SELECT again and hold until a flashing AR code appears. It must show AR31. If AR 17, 22, 39 or 60 shows, the face plate computer is working on incorrect input and would probably be the cause of the problem. To set AR31, press either the UP or DOWN button. When AR31 shows, press the #1 SELECT to return a flashing 12:00 AM display. Reset the present time, hardness number and recharge time, pages 6 and 7.

PROBLEM	CAUSE	CORRECTION
NO SOFT WATER	No salt (or salt bridged) in the storage tank	Refill with salt, or break the salt bridge
		(page 15). Press ON/OFF-HOLD
		(RECHARGE NOW) button and hold for 3
		seconds to start a regeneration (see page
		10).
	Transfomer unplugged at the wall outlet, or	Check for loss of power due to any of
	power cable leads loose, fuse blown, circuit	these and correct. With the power back
	breaker popped, or circuit switched off.	on, look at the time display and read
		PROGRAM MEMORY, page 11.
	Manual bypass valve(s) in bypass position	Look at FIG. 12 on page 19. Move the
		stem in a single valve to service. In a
		3-valve bypass, open the inlet and outlet
		valves, and be sure to fully close the
		bypass valve.
	Dirty, plugged or damaged nozzle & venturi	Take apart and clean or replace damaged
		parts (see page 16).
	Valve drain hose plugged	The drain hose must not have kinks, sharp
		bends, or be raised too high above the
		softener (see page 16 in your installation
		manual).
WATER HARD	Hardness number setting too low	Press and release the SELECT button
SOMETIMES		until HARDNESS shows in the display.
		Read the hardness number in the display
		and be sure the same grains per gallon
		number is shown on your water analysis
		report. See page 7 to reset. Press and
		release the SELECT button until the
		present time shows in the display.
	Using hot water when softener is	Avoid using hot water during this time
	regenerating	because the water heater refills with hard
		water (see Automatic Bypass, page 14).
	Increase in the grains of hardness in your	Ask your Sears retail or catalog store for a
	water supply	new water analysis. Then make a new
		hardness number setting (page 7).

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