Printer symptom table

Symptom

Action

 

 

Fan noisy or fan not working.

See “Cooling fan service check” on page 2-23.

 

 

Fuser parts melted.

See “LVPS/HVPS service check” on page 2-25.

 

 

Toner not fused to the media.

See“Fuser service check” on page 2-25 or “Solving print

 

 

quality problems” on page 2-34.

 

 

Paper jams.

See “Paper feed service checks” on page 2-27.

 

 

Main motor noisy or not moving.

See “Main motor service check” on page 2-26.

 

 

Media skew.

See “Paper feed service checks” on page 2-27.

 

 

Printer not communicating with host.

See “Parallel or USB port service check” on page 2-29.

 

 

Front access door will not close.

See “Cover interlock switch service check” on page 2-23.

 

 

Operator panel button not responding.

See “Operator panel service check” on page 2-27.

 

 

Operator panel lights are off or very dim.

See “Operator panel service check” on page 2-27.

 

 

Blank page.

See “Blank page” on page 2-30.

 

 

Black page.

See “Black page” on page 2-31.

 

 

Heavy background.

See “Heavy background” on page 2-31.

 

 

Light print.

See “Light print” on page 2-33.

 

 

White or black lines or bands.

See “White or black lines or bands” on page 2-33.

 

 

Toner on back of page.

See “Toner on back of page” on page 2-33.

 

 

Media never picks.

See “Media never picks” on page 2-28.

 

 

Media feeds continuously.

See “Media occasionally mispicks or picks multiple sheets

 

 

at once” on page 2-28.

 

 

Media wrinkled or bent.

See “Media “trees,” wrinkles, stacks poorly, or curls” on

 

 

page 2-29.

 

 

Dead machine (no power).

See “Dead machine service check” on page 2-24.

 

 

Print quality problems

See “Solving print quality problems” on page 2-34.

Light print

 

Blurred characters

 

• Toner on both sides of media

 

Toner not fused

 

Streaks

 

Blank pages

 

 

 

 

Diagnostics information 2-21

Page 47
Image 47
Dell 2330dn service manual Printer symptom table, See Solving print quality problems on