Partial blank image/white spots (no repeating pattern)
FRU | Action |
|
|
Toner cartridge (not a | Remove the toner cartridge assembly, and gently shake the assembly to evenly distribute |
FRU) | the toner. |
| Check to make sure that the laser light path is not blocked. |
| If toner cartridge is low, then try a new one. |
|
|
Paper (not a FRU) | Make sure recommended media is being used. |
| Check the media settings in the printer driver. A heavier media may require higher heat to |
| properly fuse. |
|
|
Variation in image density horizontally across page |
FRU | Action |
|
|
PC Kit (not a FRU) | The charge roll may have an unbalanced force against the PC (photoconductor) drum. |
| Try a new PC Kit. |
|
|
Transfer roll | Note: Do not touch the transfer roll except at its ends. Place a sheet of paper over the roll to |
| prevent damage from finger oils or hand lotion. |
| Check the springs in the left and right transfer roll bearings. The bearing assemblies should |
| support the transfer roll, applying evenly distributed forces to the PC drum. |
| Replace the transfer roll assembly if the springs or bearings show signs of damage, or |
| fatigue. |
| Inspect the transfer roll for signs of wear, damage or contamination. |
| Replace as necessary. |
|
|
Poor fusing of image | |
|
|
FRU | Action |
|
|
Fuser | The fuser may not be operating at the proper temperature to fuse the toner to the paper. |
| See“LVPS/HVPS service check” on page |
| setting to heavier paper or even card stock. |
|
|
Media (not a FRU) | Make sure recommended media is being used. |
| Check the media settings in the printer driver. |
|
|