Dell 2330dn Cartridge error messages, Paper jam error codes 200-series, Error Description Action

Cartridge error messages

Error		Description	Action
30	Invalid	refill	Replace the cartridge.
31	Missing	or defective cartridge
32	Unsupported print cartridge

Paper jam error codes (200-series)

Note: The Event log (See “Event log” on page 3-14) will list any of these errors that have occurred.

Repeating jams or jam messages can be caused by any of the following:

•Faulty/contaminated pick solenoids or worn cams of the solenoids.

•Faulty/contaminated flags or springs.

•Debris in the paper path.

•Media not of the specified length.

Error	Description	Action
200.00	Paper jam around input sensor.	Remove the PC kit and paper or debris at the input
		sensor.
200.01	Classic input jam. The media is too long over the input	First, remove the PC kit and paper or debric at the
	sensor. Possible causes include multi-sheet feed, tray	input sensor. Then, inspect the flag on the input
	size sensing problem, and media slippage.	sensor. It should rotate freely. Replace the sensor if
		necessary. Finally, check the paper size settings in
200.02	The main input sensor never became uncovered from	the printer and the driver.
	the sheet ahead.
200.03	The video never started on the page at the input	Check the printhead. See “Printhead service
	sensor within two inches after hitting the input sensor	check” on page 2-37.
200.04	The media at the input sensor before interrupt	Carefully remove the tray and notice if the leading
	occurred–not enough time elapsed since the printhead	edge of the media is pointed upward and out of the
	started to expect the printhead mirror motor lock.	tray. If so, then inspect the tray wear strips and
	Possible causes include bouncy sensor or	replace if necessary.
	exceptionally fast pick– perhaps due to media pre-
	staged in the source tray.	Inspect the input sensor flag and replace it if it does
		not rotate freely or is too loose.
200.06	Imaged page not expected page (bouncy passthru	Remove the toner cartridge/PC kit. At the front,
	sensor)	remove the upper front guide, and inspect the flag on
		the manual input sensor. If the flag is loose, then
		replace it. See “Media manual input sensor
		removal” on page 4-39.
200.08	Media reached the input sensor before the EP was	Inspect the tray for prestaging. Verify the proper
	ready	media and inspect the tray wear strips. Replace the
		wear strips if necessary.
200.09	Transfer servo never started	Inspect the LVPS/HVPS. See “Controller board
		service check” on page 2-22.
200.12	Media detected at manual feeder sensor when not	Carefully remove the tray and notice if the leading
	expected. Possible causes include user insert of media	edge of the media is pointed upward and out of the
	when motor is running or pre-staged media in the tray.	tray. If so, then inspect the tray wear strips and
		replace if necessary.
		Inspect the input sensor flag and replace it if it does
		not rotate freely or is too loose.

Diagnostics information 2-9