Error

Description

Action

 

 

 

959.03

Signature Verification Code failed to authenticate a code

Update firmware and call the next level of

 

partition.

support, or replace the controller board. See

 

 

“Controller board service check” on

 

 

959.04

Jump to unverified address

page 2-22.

 

 

 

959.05

Unknown boot failure

Update firmware and call the next level of

 

 

support, or replace the controller board. See

 

 

“Controller board service check” on

 

 

page 2-22

 

 

 

959.20

Pensive hardware failure

Replace the controller board. See “Controller

 

 

board service check” on page 2-22.

959.21

Pensive did not respond to command request.

 

 

 

 

959.22

Challenge secret failure

 

 

 

 

959.23

Pensive self test failed during initialization.

Replace the controller board. See “Controller

 

 

board service check” on page 2-22.

959.24

EEPROM retention error

 

 

 

 

959.25

Insufficient device space during HW prog

 

 

 

 

959.26

Incremental counter reset exceeds maximum value

 

 

 

 

959.27

Increment count failed due to max value limit

 

 

 

 

959.28

Invalid SP memory configuration

 

 

 

 

Memory and emulation errors

 

 

 

 

960.xx

RAM memory error: RAM soldered on the controller

Replace the controller board. See “Controller

 

board is bad

board service check” on page 2-22.

 

 

 

961.xx

RAM memory error: memory card in slot is bad.

Replace the memory card.

 

 

 

964.xx

Download Emulation Cyclic Redundancy Check Error:

Disable the Download Emulation. Program the

 

checksum failure detected in the emulation header or

download emulation into the firmware card again.

 

emulation file.

If this does not resolve the problem, then replace

 

 

the firmware card and download the emulation

 

 

again.

 

 

 

Network errors

 

 

 

 

975.xx

Unrecognizable network

Call the next level of support.

 

 

 

976.xx

Unrecoverable software error in network port

 

 

 

 

978.xx

Bad checksum while programming network port

 

 

 

 

979.xx

Flash parts failed while programing network port

 

 

 

 

Other errors

 

 

 

 

980.xx

Engine experiencing unreliable communication with the

Call the next level of support.

 

specified device

 

 

 

 

981.xx

Engine protocol violation detected by the specified

 

 

device

 

 

 

 

982.xx

Communications error detected by the specified device

 

 

 

 

983.xx

Invalid command received by the specified device

 

 

 

 

Diagnostics information 2-19

Page 45
Image 45
Dell 2330dn service manual Memory and emulation errors, Network errors, Other errors