Dell 2330dn service manual Toner Low, Also, see Blank page on

Print quality problems (Continued)

Problem	Cause / action
Toner smears or rubs	• Toner is not being fused to the paper. Replace the fuser.
off the page.	•	Change the media texture setting in the driver. If special media is being used, such as
		card stock or labels, then be sure to select the correct media type.
	•	Try a different kind of paper. Paper designed for copiers gives the best quality fusing.

The print is getting	•	Toner is becoming low in the cartridge.
light, but the printer	•	The Toner Low message does not display if the 1,500-page toner cartridge is installed.
has not indicated it is	•	Remove the toner cartridge, and gently shake it from side to side to redistribute the
low on toner.
		toner.
	•	Replace the toner cartridge.
The Toner Low	•	Remove the toner cartridge, and gently shake it from side to side to redistribute the
message displays.		toner.
	•	Replace the toner cartridge.
Solid black areas on	•	There is a mismatch in the transparency and what the software is expecting.
transparencies	•	Choose a different fill pattern in the software program.
	•	Remove the toner cartridge, and gently shake it from side to side to redistribute the
		toner.
	•	Try a different type of transparency.
	•	Replace the toner cartridge.
Faint images or	•	Select a different media type or form type setting from the printer driver.
repetitive spots appear	•	Try a different type of paper. Media designed for copiers gives the best quality.
on the page.	•	Replace the toner cartridge.
Pages are blank.	•	The print cartridge may be out of toner or defective. Replace the cartridge.
	•	There may be a software error. Re-initialize the printer by turning it off and back on.
	•	With the printer off, check the printhead beam path. If clear, then check for a printhead
		error on POR. See “Printhead service check” on page 2-37.
	•	Also, see “Blank page” on page 2-30.

Diagnostics information 2-35