Solving print quality problems

Note: Refer to the print defects guide at the end of the manual for repeating defects.

Print quality problems

Problem

Cause / action

 

 

Light or blurred

Light print

characters.

See “Light print” on page 2-33.

 

 

The toner cartridge may be getting low on toner:

 

Remove the toner cartridge and print cartridge assembly.

 

Shake it from side to side to redistribute the toner.

 

Reinstall it, and recheck for condition.

 

Make sure to use the recommended print media (see media types and sizes in the

 

 

User’s Guide).

 

Use MarkVision™ Professional to define the custom type setting for media type, media

 

 

texture, or media weight.

 

The toner cartridge or PC Kit may be defective. Replace the PC Kit first, and recheck.

 

Blurred characters

 

Blurred images, including characters, are usually caused by a defective printhead.

 

Vertical white lines

 

See “Vertical streaks" below.

 

Vertical white lines may be caused by the laser beam, which may be partially blocked. With

 

the printer off, clear the path or clean the lens. The toner cartridge or fuser may be

 

defective. Try a different toner cartridge. Inspect the fuser at its entry for debris.

 

 

 

Toner smudges

Make sure the media is straight and unwrinkled.

appear on the front or

Replace the PC Kit, and recheck before replacing the toner cartridge. See “Toner on

back of the page.

 

back of page” on page 2-33 for more information.

Vertical or horizontal

Vertical streaks

streaks appear on the

Something could be caught between the PC kit and the fuser. Check the paper path around

page

the fuser entry. Try a different toner cartridge.

 

 

Vertical white lines may be caused by the laser beam, which may be partially blocked. With

 

the printer off, clear the path or clean the lens. The toner cartridge or fuser may be

 

defective. Try a different toner cartridge. Inspect the fuser at its entry for debris.

 

Horizontal streaks

 

The toner cartridge or the fuser may be the cause due to excessive page count or defect.

 

Replace as needed.

 

If the lines are parallel and match the two intended ghost images, then the Form Type may

 

be incorrectly set. Check those settings.

 

The PC cleaner sump may be full. Replace the PC kit.

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Dell 2330dn service manual Solving print quality problems