Error | Description | Action | |
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937.00 | Main transport motor lost lock | Replace the main motor gear drive. See “Main | |
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| motor service check” on page | |
937.01 | Main transport motor lost lock, detected by engine | ||
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| control |
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937.02 | Overspeed detected during position control |
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937.03 | Overspeed detected during speed control |
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Power supply service errors |
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940.00 | LVPS service error | Replace the LVPS/HVPS. See “LVPS/HVPS | |
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| service check” on page | |
940.01 | Line frequency outside allowed range of | ||
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940.02 | Line frequency below 43Hz |
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940.03 | No zero cross detected on belt fuser model |
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Controller board and operator panel service errors |
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948.xx | Failed engine board | Replace the controller board. See “Controller | |
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| board service check” on page | |
949.xx |
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950.xx | Mismatch between EEPROM and mirror memory | Install a new controller bored or operator panel. | |
| Note: A new controller board or operator panel has been | See “Controller board service check” on | |
| page | ||
| installed, and has not been properly prepared for this | ||
| on page | ||
| use. Install a new note. Do not install both the controller | ||
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| board and the operator panel at the same time without a |
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| POR in between. |
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951.xx | Error with secure NVRAM on the controller board | Replace the controller board. See “Controller | |
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| board service check” on page | |
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952.xx | A recoverable MVRAM Cyclic Redundancy Check error | Performing POR will clear this error. | |
| occurred. |
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953.xx | NVRAM chip failure with mirror | Replace the operator panel. See “Operator | |
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| panel service check” on page | |
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954.xx | NVRAM chip failure with system part. | Replace the controller board. See “Controller | |
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| board service check” on page | |
955.xx | The code ROM or NAND flash failed the Cyclic | ||
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| Redundancy Check or the NAND experienced an |
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| uncorrectible |
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956.00 | RIP card failure: processor failure |
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956.01 | Processor overtemp |
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957.xx | RIP card failure: ASIC failure |
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958.xx | Printer has performed more than 100 “shift and reflash” |
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| operations as a result of ECC bit corrections |
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Firmware or controller board errors |
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959.01 | Controller verification failure of pensive boot code | Call the next level of support to update the | |
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| firmware, or replace the controller board. See | |
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959.02 | Failure to authenticate Signature Verification Code | “Controller board service check” on | |
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| page | |
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