Error

Description

Action

 

 

 

937.00

Main transport motor lost lock

Replace the main motor gear drive. See “Main

 

 

motor service check” on page 2-26

937.01

Main transport motor lost lock, detected by engine

 

 

control

 

 

 

 

937.02

Overspeed detected during position control

 

 

 

 

937.03

Overspeed detected during speed control

 

 

 

 

Power supply service errors

 

 

 

 

940.00

LVPS service error

Replace the LVPS/HVPS. See “LVPS/HVPS

 

 

service check” on page 2-25.

940.01

Line frequency outside allowed range of 45Hz-64Hz

 

 

 

 

940.02

Line frequency below 43Hz

 

 

 

 

940.03

No zero cross detected on belt fuser model

 

 

 

 

Controller board and operator panel service errors

 

 

 

 

948.xx

Failed engine board

Replace the controller board. See “Controller

 

 

board service check” on page 2-22.

949.xx

 

 

 

 

 

 

950.xx

Mismatch between EEPROM and mirror memory

Install a new controller bored or operator panel.

 

Note: A new controller board or operator panel has been

See “Controller board service check” on

 

page 2-22 or “Operator panel service check”

 

installed, and has not been properly prepared for this

 

on page 2-27.

 

use. Install a new note. Do not install both the controller

 

 

 

board and the operator panel at the same time without a

 

 

POR in between.

 

 

 

 

951.xx

Error with secure NVRAM on the controller board

Replace the controller board. See “Controller

 

 

board service check” on page 2-22.

 

 

 

952.xx

A recoverable MVRAM Cyclic Redundancy Check error

Performing POR will clear this error.

 

occurred.

 

 

 

 

953.xx

NVRAM chip failure with mirror

Replace the operator panel. See “Operator

 

 

panel service check” on page 2-27.

 

 

 

954.xx

NVRAM chip failure with system part.

Replace the controller board. See “Controller

 

 

board service check” on page 2-22.

955.xx

The code ROM or NAND flash failed the Cyclic

 

 

Redundancy Check or the NAND experienced an

 

 

uncorrectible multi-bit failure.

 

 

 

 

956.00

RIP card failure: processor failure

 

 

 

 

956.01

Processor overtemp

 

 

 

 

957.xx

RIP card failure: ASIC failure

 

 

 

 

958.xx

Printer has performed more than 100 “shift and reflash”

 

 

operations as a result of ECC bit corrections

 

 

 

 

Firmware or controller board errors

 

 

 

 

959.01

Controller verification failure of pensive boot code

Call the next level of support to update the

 

 

firmware, or replace the controller board. See

 

 

959.02

Failure to authenticate Signature Verification Code

“Controller board service check” on

 

 

page 2-22.

 

 

 

2-18

Page 44
Image 44
Dell 2330dn service manual Power supply service errors, Controller board and operator panel service errors