Service checks
Service checks which involve measuring voltages on the LVPS/HVPS (low voltage power supply/ high voltage power supply board) should be performed with the printer positioned on its back side.
Note: When making voltage readings, always use frame ground unless another ground is specified. See the wiring diagram in the back of the book for more information.
Controller board service check
Controller board service check
FRU | Action | |
|
| |
Controller board | POST | |
assembly | Note: The printer should complete POST in approximately 30 seconds. | |
Warning: Do not | ||
If the printer fails to display lights or activate the drive motor, fuser, or fan, then check the | ||
replace the operator | ||
following in order: | ||
panel and controller | ||
| ||
board at the same | 1. Power to the LVPS/HVPS | |
time. Each card | Turn the printer on and listen carefully for a click near the switch. A clicking sound | |
contains the printer | ||
verifies that the outlet and power cables are good. Absence of a clicking sound may | ||
settings. When either | ||
indicate a lack of power supplied to the LVPS/HVPS. | ||
of these cards is new, | ||
2. Power from the LVPS/HVPS to the controller board | ||
it obtains some of the | ||
With the power on, check the LED below the right lower corner of the fan. If the LED | ||
settings from the other | ||
card. Settings are lost | lights up, it indicates that power is supplied to the controller board. If the LED does not | |
when both are new | light up, proceed to the next check item. | |
and replaced at the | 3. Cables correctly plugged, especially for the operator panel | |
same time. | The printer will not | |
| LED on the controller board. | |
| 4. The controller board assembly | |
| The LED adjacent to J12 will be illuminated if the card is powered and good. | |
| 5. The operator panel | |
| See “Operator panel service check” on page |
Verify +24 V dc input from the LVPS/HVPS.
1.Turn the printer off.
2.Disconnect the LVPS/HVPS cable from the controller board at J502.
3.Turn the printer on.
4.Verify +24 V dc on positions 6, 17, and 19 of the cable connector (LVPS/HVPS). If there is no voltage supplied on any of these positions, turn the printer off and go to step 7.
5.Verify +5 V dc on positions 1, 3, 4, 5, 11, 13 and 15 of the cable connector (LVPS/ HVPS). If there is no voltage supplied on any of these positions, turn the printer off and go to step 7.
6.Turn the printer off. Check the continuity of the conductors of the cable and the card connector with respect to ground. Verify that pins 10, 12, 14, 16 and 18 on the cable are grounded. Verify the same pins on the card connector side are grounded too. If there is no continuity on any of the card pins, verify that all the mounting screws are tight. If there is still no connection to ground then replace the controller board. See “Controller board removal” on page
7.Open the LVPS/HVPS and disconnect the controller
Controller board voltage outputs
Turn the printer off, and plug the LVPS/HVPS cable into J502 of the controller board. See the wiring diagram at the end of the manual which identifies the output voltages and grounds for a good controller board.
Turn the printer off before plugging or unplugging any connectors.