Dell Troubleshooting 931.01 Service Printhead Error, 935.10 Printhead Problem, and 936.03 Service Transport Motor

Error	Description	Action
931.01	No first hsync	Replace the printhead. See “Printhead service
		check” on page 2-37.

932.00Lost hsyncs

932.01Lost hsyncs

933.01Printhead boost signal failure

934.00Mirror motor lost lock.

934.01Mirror motor lost lock.

935.00No initial mirror motor lock

935.01Timed out waiting for mirror motor lock

935.10Printhead sweep error, swept through Hz range without finding the resonant frequency

935.12Printhead sweep error, coarse sweep state

935.15Printhead open-loop error, check prelim amp state

935.16Printhead open-loop error, enable amp Kp state

935.17Printhead closed-loop error, amp Kp failed to converge

935.18Printhead closed-loop error, enable amp Ki state

935.19Printhead closed-loop error, amp Ki failed to converge

935.20Printhead closed-loop error, enable offset controller state

935.21Printhead closed-loop error, load scan regs state

935.22Printhead closed-loop error, fwd and rev capture times differ by too much

935.23Printhead closed-loop error, check sweep accuracy state

935.25Printhead closed-loop error, off-resonant PI effort state

935.26Timed out on POR sweep

935.27Exceeded maximum open loop drive level when configuring for sweep re-try.

935.28Exceeded maximum open loop drive level when setting operating Hz.

Transport motor service errors

936.01No lock detected at normal motor start

936.02No lock detected at motor start for motor ID

936.03No halls detected at motor start

936.04Failed to stop within timeout

936.05Stall detected during speed control

Replace the main motor gear drive. See “Main motor service check” on page 2-26

Diagnostics information 2-17