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3When prompted to confirm, click OK.
The system removes the orphaned user data.
See also:
Microsoft Active Directory® Integration on page 152
Active Directory Integration Report on page409
Enterprise Passcode Errors Report on page 414
Conference Room Errors Report
If the Polycom RealPresence DMA system is integrated with your Active Directory, it can create a
conference room (virtual meeting room) for each enterprise user. See Microsoft Active Directory®
Integration on page 152.
The Polycom RealPresence DMA system reads the Active Directory daily to refresh the information in its
cache. It also rereads the directory whenever you update the directory integration settings (Admin >
Integrations > Microsoft Active Directory).
If the directory integration settings are configured to generate conference room IDs for enterprise users, the
Polycom RealPresence DMA system retrieves the values from the designated directory attribute and
removes the specified characters from them. If the resulting room ID is longer than the specified maximum,
it strips the excess characters from the beginning of the string.
The Conference Room Errors page reports the conference room ID generation status and lists the
problem IDs.
The summary at the top of the report shows when it was generated (check this to verify that the report you’re
viewing reflects the most recent update of the cache) and the following information:
●Total number of users found
●Number of users with valid conference room IDs
If you don’t specify a directory attribute from which to generate conference room IDs, this number is
zero and the report contains nothing else of value.
●Number of users for whom the Active Directory field being used to generate conference room IDs is
empty (these are counted, but not listed individually below; find them in the Active Directory)
●Number of users with blank conference room IDs (doesn’t include those for whom the Active
Directory field was empty, only those for whom its contents were filtered out)
●Number of users with invalid conference room IDs
●Number of users with duplicate conference room IDs
The blank, invalid, and duplicate conference room IDs are listed below.
Note: Enterprise vs. Local Users
You must be an enterprise user (with the appropriate user role assignments) to see the conference
room errors report. A local user can’t access this page, regardless of user roles.