Users and Groups

Note: Enterprise vs. Local Users

You must be an enterprise user (with the appropriate user role assignments) to see and work with enterprise users. A local user can only see other local users, regardless of user roles.

A newly installed system has a single local user account, admin. We strongly recommend that, as part of initial system setup, you create a local user account for yourself with the Administrator role, log in using that account, and delete the admin user account. See the caution and first procedure in Users Procedures on page 321.

You can then create other local user accounts or integrate with an Active Directory and assign additional roles to the appropriate enterprise users.

Integration with an Active Directory is described in Microsoft Active Directory® Integration on page 152.

If you have a Polycom RealPresence Resource Manager that you want to integrate with the Polycom RealPresence DMA system, you must create a local user account for the RealPresence Resource Manager system, which enables it to log into the RealPresence DMA system’s RealPresence Platform API. This account should have administrator and provisioner roles.

The RealPresence Resource Manager user owns the conference rooms (VMRs) it creates for preset dial-out conferences (called Anytime conferences in the RealPresence Resource Manager system).

See also:

Polycom® RealPresence DMA® System Initial Configuration Summary on page 29 User Roles Overview on page 301

Users Procedures on page 321

Conference Rooms Procedures on page 323

Users

The Users page provides access to information about both local and enterprise users. From it, you can:

Add local users.

Edit both local and enterprise users (for the latter, only roles and conference passcodes can be modified).

Manage conference rooms (virtual meeting rooms, or VMRs) for both local and enterprise users.

Caution: Beware of API Client Capabilities

If you have a Polycom RealPresence Resource Manager system (or another API client) that connects to the RealPresence DMA system’s RealPresence Platform API, be aware that authorized users of that system (or other API client) can add local users, edit passcodes, add and edit conference rooms (VMRs), and view information about users and conference rooms. (Ordinary Conferencing Users can only access their own user information and the conference rooms they own.)

In particular, the RealPresence Resource Manager system itself has a user login (see Adding Users Overview on page 302), and it owns the conference rooms created in its scheduling interface for preset dial-out conferences (referred to as Anytime conferences in the RealPresence Resource Manager system).

The search pane above the list lets you find users matching the criteria you specify. Click the down arrow on the right to expand the search pane, providing access to more search fields and filters.

Polycom, Inc.

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Polycom 3725-76302-001O manual Users