Polycom 3725-76302-001O manual Login Policy Settings

System Security

Enabling File Uploads in Maximum Security with Mozilla Firefox

The Mozilla Firefox browser uses its own certificate database instead of the certificate database of the OS. If you use only that browser to access the Polycom RealPresence DMA system, the certificate(s) needed to securely connect to the system may be only in the Firefox certificate database and not in the Windows certificate store. This causes a problem for file uploads.

File upload via the Polycom RealPresence DMA system’s Flash-based interface bypasses the browser and creates the TLS/SSL connection itself. Because of that, it uses the Windows certificate store, not the Firefox certificate database. If the certificate(s) establishing trust aren’t there, the file upload silently fails.

To avoid this problem, you must import the needed certificates into Internet Explorer (and thus into the Windows certificate store). And, when accessing the system with Firefox, you must use its fully qualified host name.

First, start Internet Explorer and point it to the Polycom RealPresence DMA system. If you don’t receive a security warning, the needed certificates are already in the Windows certificate store.

If you receive a warning, import the needed certificates. The details for doing so depend on the version of Internet Explorer and on your enterprise’s implementation of certificates. In Internet Explorer 7, elect to continue to the site. Then click Certificate Error to the right of the address bar and click View Certificates to open the Certificate dialog box. From there, you can access the Certificate Import Wizard.

The entire trust chain must be imported (the system’s signed certificate, intermediate certificates, if any, and the root CA’s certificate). When importing a certificate, let Internet Explorer automatically select a certificate store.

See also:

System Security on page 39

Security Certificates Overview on page 39 Certificate Settings on page 43 Security Settings on page 50

Reset System Passwords on page 61

Login Policy Settings

The following pages, under Admin > Login Policy Settings, let you configure various aspects of user access to the system:

●Local Password

●Session

●Local User Account

●Banner

●Access Policy Settings See also:

System Security on page 39 Certificate Settings on page 43 Security Settings on page 50 Reset System Passwords on page 61

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