Polycom 3725-76302-001O manual Device Management, Active Calls

Device Management

This chapter describes the following Polycom® RealPresence® Distributed Media Application™ (DMA®)

7000 system’s network device management pages:

●Active Calls

●Endpoints

●Site Statistics

●Site Link Statistics

●External Gatekeeper

●External SIP Peer

●External H.323 SBC

Other Network menu topics are addressed in the following chapters:

●Superclustering on page 226 (RealPresence DMAs)

●MCU Management on page 124

●Site Topology on page 278

Active Calls

The Active Calls page lets you monitor the calls in progress (managed by the Call Server) and disconnect an active call.

The search pane above the two lists lets you find calls matching the criteria you specify. Click the down arrow to expand the search pane. You can search for an originator or destination device by its name, alias, or IP address. You can limit your search by specifying one or more of the following:

●Cluster, territory, or site.

●Signaling type (H.323 or SIP) or registration status of the call originator.

●Class of service or bit rate range.

The system matches any string you enter against the beginning of the values for which you entered it. If you enter “10.33.17” in the Originator field, it displays calls from devices whose IP addresses are in that subnet. To search for a string not at the beginning of the field, you can use an asterisk (*) as a wildcard.

Leave a field empty (or select the blank entry from a list) to match all values.

Note: Use Specific Filter Strings

Specifying a filter that includes too many active calls can be a drain on system resources.

The calls that match your search criteria (up to 500) appear in the lower list. You can pin a call that you want to study. This moves it to the upper list, and it remains there, even after the call ends, until you unpin it.

Details about the selected call are available in the Call Info, Originator, Destination, and Bandwidth tabs of the pane on the right. This information (and more) is also available in the Call Details dialog box, which

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