Polycom 3725-76302-001O manual Management and Maintenance Overview, Administrator Responsibilities

System Management and Maintenance

This chapter describes the following Polycom® RealPresence® Distributed Media Application™ (DMA®)

7000 system operations topics:

●Management and Maintenance Overview

●Recommended Regular Maintenance

●Dashboard

●Alerts

●System Log Files

●Troubleshooting Utilities

●Diagnostics for your Dell Server

●Backing Up and Restoring

●Upgrading the Software

●Adding a Second Server

●Replacing a Failed Server

●Shutting Down and Restarting

Management and Maintenance Overview

The Polycom RealPresence DMA system requires relatively little ongoing maintenance beyond monitoring the status of the system and downloading backups and other data you want to archive. All system management and maintenance tasks can be performed in the management interface. See the appropriate topic for your user role:

●Administrator Responsibilities

●Auditor Responsibilities

●Provisioner Responsibilities

Administrator Responsibilities

As a Polycom RealPresence DMA system administrator, you’re responsible for the installation and ongoing maintenance of the system. You should be familiar with the following configurations, tasks, and operations:

●Installing licenses when the system is first installed and when additional call capacity is added. See Licenses on page 70.

●Monitoring system health and performing the recommended regular maintenance. See Recommended Regular Maintenance on page 334.

Note: System Maintenance Tasks Can Be Delegated

You can delegate some of the maintenance tasks to a provisioner. See Provisioner Responsibilities on page 334.

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