Polycom 3725-76302-001O manual To integrate with a resource management system

Integrations with Other Systems

Note: Add Required DNS Servers to the System

DNS servers must be able to resolve the RealPresence DMA system’s FQDN to its IP address. See Add Required DNS Records for the Polycom RealPresence DMA System on page 30.

In addition, the DNS servers must be able to resolve the Polycom RealPresence Resource Manager or CMA system’s FQDN to its IP address. This is necessary even if you specify the Polycom RealPresence Resource Manager or CMA system’s IP address when you join it.

Note: Delegated Authentication

If the Allow delegated authentication to enterprise directory server option on the Polycom RealPresence Resource Manager or CMA system is not configured and working properly, the RealPresence DMA system doesn’t receive user-to-device association data for enterprise users and intermittently generates alert 2001.

Note: Considerations for RealPresence Resource Manager Integration

When you integrate a RealPresence Resource Manager system to the RealPresence DMA system (from its management interface), the RealPresence DMA system automatically integrates itself back to the RealPresence Resource Manager system, making it unnecessary to perform the integration described here.

When you integrate the Polycom RealPresence Resource Manager system to a RealPresence DMA supercluster with embedded DNS enabled (see Embedded DNS on page 274), in its Add DMA dialog box, select Support DMA Supercluster and set Call server sub-domainto the value in the RealPresence DMA system’s Call server sub-domain controlled by RealPresence DMA field.

To integrate with a resource management system

1Go to Admin > Integrations > Resource Management System.

2In the Actions list, select Join Resource Management System.

3In the Join Resource Management System dialog box, enter the host name or IP address of the Polycom RealPresence Resource Manager or CMA system and the credentials with which to log into it. Then click OK.

4When asked to confirm that you want to join, click Yes.

The system connects to the Polycom RealPresence Resource Manager or CMA system, establishes the integration, and obtains site topology and user-to-device association data (this may take a few minutes). A dialog box informs you when the process is complete.

5On the Resource Management System page, verify the integration information.

6Go to Network > Site Topology > Sites, and from there to the other site topology pages, to see the site topology information obtained from the Polycom RealPresence Resource Manager or CMA system.

To terminate the integration with a resource management system

1Go to Admin > Integrations > Resource Management System.

2In the Actions list, select Leave Resource Management System.

Polycom, Inc. 182