Column

Description

 

 

Ingress Cluster

The cluster (first, if more than one) that handled the call.

 

 

Call ID

Unique identifier for the call.

 

 

Export History

The Call History page’s Export History list provides a record of the CDR exports (all call and conference data for the specified period) and search results exports from the system. It appears when you click the Show Export History command (in the Actions list).

Note: Export History Always Shows All Export Operations

The Export History list is the same on the Call History and Conference History pages. In both places, all export operations are shown.

The following table describes the fields in the list. Hover over a field to see a tooltip showing the time span included in the export.

Column

Description

 

 

User

User ID of the person who performed the export.

 

 

Export Type

One of the following:

 

• CDR for CDR exports

 

• Call History for search results exports

 

 

Date of Export

Date and time of the export.

 

 

Cluster

The cluster from which the export took place.

 

 

See also:

System Reports on page 395

Call Detail Records (CDRs) on page 400

Conference History

The Conference History page lets you view detailed records of conferences and download CDRs (call detail records).

The fields at the top of the page let you specify the starting and ending date and time or the conference room number (VMR number) for which you want to view conference records.

When setting the date/time range for your search, keep in mind that retrieving a large number of records can take some time.

After you search for conferences, the Conference History page lists all the conferences in the time range you specified. If there are more than 500, the first page lists the first 500, and the arrow buttons below the list let you view other pages. The following table describes the fields in the list.

Polycom, Inc.

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Polycom 3725-76302-001O manual Conference History, Export History