Polycom 3725-76302-001O Alert 6201 , Alert 6202 , Alert 6203

Polycom, Inc. 368
Alert 6201
<cluster>: Errors in presence publication for Lync server <lyncserver>. Presence
for <NN> of <MM> Polycom conference contacts will not be published due to Lync
server configuration ‘MaxEndpointExpiration’ value <expire>.
The system was unable to publish presence status for the specified number of Polycom conference contacts
because the Lync server has been configured with a maximum endpoint logon period of <expire> seconds.
To publish presence status for Polycom conference contacts, the RealPresence DMA system registers each
contact with the Lync server every ‘MaxEndpointExpiration’ seconds. Depending on how many conference
contacts are configured for presence publishing, the RealPresence DMA system may be unable to publish
presence for all contacts during this interval, as the system registers one conference contact per second.
If suitable for your environment, either increase the ‘MaxEndpointExpiration’ value on the Lync server, or
decrease the number of Polycom conference contacts configured for publishing.
Click the link to go to the Network > External SIP Peers page.
See also:
Alerts on page 342
Alert 6202
<cluster>: Errors in presence publication for Lync server <lyncserver>. Presence
for <NN> of <MM> Polycom conference contacts will not be published because the
number of Polycom conference contacts configured for publishing exceeds
‘Maximum Polycom conference contacts to publish’ configured on the system.
The system was unable to publish presence status for the specified number of Polycom conference contacts
because the Maximum Polycom conference contacts to publish value configured in the Lync server’s
External SIP Peer properties has been reached.
Click the link to go to the Network > External SIP Peers page to begin troubleshooting. If suitable for your
environment, increase the Maximum Polycom conference contacts to publish value.
See also:
Alerts on page 342
Alert 6203
<cluster>: Errors in presence publication for Lync server <lyncserver>. Presence
for <NN> of <MM> Polycom conference contacts will not be published: the system
is unable to complete publication within the expiration interval.
The system was unable to publish presence status for the specified number of Polycom conference contacts
within the number of seconds specified by the ‘MaxEndpointExpiration’ setting on the Lync server.
To publish presence status for Polycom conference contacts, the RealPresence DMA system registers each
contact with the Lync server every ‘MaxEndpointExpiration’ seconds. This alert could indicate heavy
RealPresence DMA system load or other performance-related factors during presence publishing.