Note: Duplicate Conference Room IDs

Duplicate conference room IDs are not disabled; they can be used for conferencing. But if both users associated with that conference room ID try to hold a conference at the same time, they end up in the same conference.

The following table describes the fields in the list.

Column

Description

 

 

Problem

Description of the issue with this room ID (Blank, Duplicate, or Invalid).

 

 

Conference Room ID

The conference room ID, typically generated from the enterprise user’s phone

 

number.

 

 

<directory attribute>

The attribute (field) from the Active Directory that’s used to generate the room

 

ID (see Microsoft Active Directory® Integration on page 152). The column

 

heading is the name of the attribute, such as telephoneNumber.

 

 

User ID

The login name or ID of the enterprise user with this room ID.

 

 

Domain

The domain to which the enterprise user belongs.

 

 

Last Name

The enterprise user’s last name.

 

 

First Name

The enterprise user’s first name.

 

 

Notes

For duplicates, identifies the domain and user ID of the user with a duplicate

 

conference room ID.

 

 

Exporting Conference Room Errors Data

From the Conference Room Errors page, you can use the Export Room Errors Report command to download a CSV (comma-separated values) file containing all the data in the conference room errors report.

To download conference room errors data

1Go to Reports > Conference Room Errors.

2In the Actions list, click Export Room Errors Report.

3In the Exporting Conference Room Errors Report dialog box, click Download.

4Choose a path and filename for the file and click Save. The File Download dialog shows the progress.

5When the download is complete, click Close.

You can open the CSV file with Microsoft Excel or another spreadsheet application. The file contains the same data you see displayed on the Conference Room Errors page.

See also:

Microsoft Active Directory® Integration on page 152 Active Directory Integration Report on page 409 Orphaned Groups and Users Report on page 411

Polycom, Inc.

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Polycom 3725-76302-001O manual Exporting Conference Room Errors Data, To download conference room errors data