Call Server Configuration

The system selects hunt group members in round-robin fashion. It skips members that are in a call or have unconditional call forwarding enabled. If the selected group member rejects the call or doesn’t answer before the timeout, the system tries the next group member.

If all members have been attempted (or skipped) without successfully terminating the call, the system sends the BUSY message to the caller.

Registered endpoints can add themselves to a hunt group by dialing the vertical service code (VSC) for joining (default is *71) followed by the hunt group alias. They can leave a hunt group by dialing the VSC for leaving (default is *72) followed by the hunt group alias. An endpoint can belong to multiple hunt groups.

The Hunt Groups page lists the defined hunt groups and lets you add, edit, and delete hunt groups. The following table describes the fields in the list.

Column

Description

 

 

Name

Hunt group name.

 

 

Description

Brief description of the hunt group.

 

 

Aliases

The aliases (dial strings) that resolve to this hunt group.

 

 

Members

The endpoints included in the hunt group.

 

 

Enabled

Indicates whether the hunt group is being used.

 

 

See also:

Call Server Configuration on page 233

Edit Hunt Group Dialog Box on page 260

Add Hunt Group Dialog Box

The Add Hunt Group dialog box lets you define a new hunt group in the system and add members to it. The following table describes the fields in the dialog box.

Field

Description

 

 

General Info

 

 

 

Name

Hunt group name.

 

 

Description

The text description displayed in the Hunt Groups list.

 

 

Enabled

Clearing this check box lets you define a new hunt group without putting it

 

immediately into service.

 

 

No answer timeout

Number of seconds to wait for a hunt group member to answer a call before

 

giving up and trying another member.

 

 

Aliases

Lists the aliases (dial strings) that resolve to this hunt group. Click Add to add

 

an alias. Click Edit or Delete to change or remove the selected alias.

 

 

Hunt Group Members

 

Search

Search for endpoints by alias, IP address, or registration status.

Polycom, Inc.

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Polycom 3725-76302-001O manual Add Hunt Group Dialog Box, Field Description General Info, Hunt Group Members