Polycom 3725-76302-001O manual Formatted string from server

If this alert reoccurs frequently but quickly goes away, that suggests intermittent network problems. If it persists, it will be followed by Alert 1108, indicating that the territory has failed over to the backup cluster. The backup cluster allows conferencing to continue in the territory (at diminished capacity) and fulfills any other responsibilities assigned to the territory.

Click the link to go to the Territories page. Determine whether the cluster was deliberately shut down. If not, try pinging the cluster’s IP addresses.

If this is a two-server cluster, and you can’t ping either the virtual or physical IP addresses, look for a network problem. It’s unlikely that both servers have failed simultaneously.

If you can ping the cluster, the OS is running, but the application may be in a bad state. Try rebooting the server(s).

See also:

Alerts on page 342

Alert 1108

<alerting-cluster>: Territory <territory> has failed over from <p-cluster> to <b-cluster>.

The territory’s primary cluster is unreachable, and its backup cluster has taken over.

This may indicate a network problem. It’s also possible that someone shut the cluster down or that it failed.

The backup cluster allows conferencing to continue in the territory (at diminished capacity) and fulfills any other responsibilities assigned to the territory.

Click the link to go to the Territories page. Determine whether the cluster was deliberately shut down. If not, try pinging the cluster’s IP addresses.

If this is a two-server cluster, and you can’t ping either the virtual or physical IP addresses, look for a network problem. It’s unlikely that both servers have failed simultaneously.

If you can ping the cluster, the OS is running, but the application may be in a bad state. Try rebooting the server(s).

See also:

Alerts on page 342

Alert 2001

<formatted string from server>

An error occurred when the cluster responsible for RealPresence Resource Manager or CMA integration tried to synchronized data with the Polycom RealPresence Resource Manager or CMA system. The alert text describes the nature of the problem, which may require remedial action on the Polycom RealPresence Resource Manager or CMA system.

See also:

Alerts on page 342

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