Polycom 3725-76302-001O manual About the System’s Directory Queries

Integrations with Other Systems

bSpecify the Active Directory attribute from which to generate conference passcodes and the number of characters to use.

5Click Update.

After a short time, the system confirms that Active Directory configuration has been updated.

6Note the time. Click OK.

7Confirm that passcode generation worked as expected.

a Go to Reports > Enterprise Passcode Errors and verify that the time on the report is after the time when you last completed step 6.

bReview the number of valid, invalid, and unassigned passcodes.

If there are only a few problems, they can generally be resolved by correcting invalid Active Directory entries.

Note: Invalid Passcodes

Unless users have already been provisioned with passcodes in your Active Directory or you’re using an existing attribute, most users will probably not have passcodes assigned.

Duplicate and invalid passcodes should be your main concern because they could indicate a problem with the type of data in the selected attributes or with the number of characters you elected to use.

See also:

Microsoft Active Directory® Integration on page 152

Microsoft Active Directory Page on page 153

Active Directory Integration Procedure on page 157

Active Directory Integration Report on page 409

About the System’s Directory Queries

The Polycom RealPresence DMA system uses the following subtree scope LDAP queries. In a standard AD configuration, all these queries use indexes.

●User Search

●Group Search

●Global Group Membership Search

●Attribute Replication Search

●Configurable Attribute Domain Search

●Domain Search

●Service Account Search

The system runs the first three queries every time it creates or updates its cache:

●When you click Update on the Microsoft Active Directory page

●When the system restarts (if integrated with the Active Directory)

●At the scheduled daily cache refresh time

The elements in italics are examples. The actual values of these variables depend on your configuration.

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