Polycom 3725-76302-001O manual Add Direct Dial Virtual Entry Queue Dialog Box

Conference Manager Configuration

Field	Description
Request operator transfer DTMF	The DTMF command for requesting an operator.
	Note: If this digit string matches a VMR number, that VMR becomes
	unreachable.
Timeout to cancel operator	The length of time after requesting an operator that a caller is given to cancel
request (sec)	that request (1-10 seconds).
	Note: An operator request can be canceled by entering any DTMF key.

See also:

Shared Number Dialing on page 220

Add Direct Dial Virtual Entry Queue Dialog Box

Lets you add a direct dial virtual entry queue (VEQ) to the list of configured VEQs on the Shared Number Dialing page. The table below describes the fields in the dialog box.

Field	Description
Description	A meaningful description for this VEQ and its IVR experience, such as Direct
	Dial - English.
Response entry attempts	The number of times a caller can enter an invalid VMR number before the
	system rejects the call.
RMX entry queue	The RealPresence Collaboration Server or RMX entry queue to use for this
	VEQ. The list includes all entry queues available on the Polycom MCUs
	connected to the system, with the number of MCUs that have each entry
	queue shown in parentheses.

See also:

Shared Number Dialing on page 220

Edit Virtual Entry Queue Dialog Box

Lets you edit the virtual entry queue (VEQ) selected on the Shared Number Dialing page. The table below describes the fields in the dialog box.

Field	Description
Virtual entry queue number	The VEQ number.
Dial-in number	Number used to dial into the VEQ. Automatically set to the dialing prefix (see
	Conference Settings on page 185) plus VEQ number.
Description	A meaningful description for this VEQ and its IVR experience, such as which
	language is used.
Response entry attempts	The number of times a caller can enter an invalid VMR number before the
	system rejects the call.

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