Superclustering
Polycom, Inc. 232
1Make sure that there are no calls on the cluster, and that all of its MCUs are out of service. See MCU
Procedures on page139.
2Reassign all of the cluster’s territory responsibilities to a different cluster.
3Go to Network > RealPresence DMAs. In the list, select the cluster you want to remove.
4In the Actions list, select Remove from Supercluster.
5When asked to confirm that you want to remove the cluster, click Yes.
The selected cluster is removed from the supercluster. A dialog box informs you when the process is
complete. If the cluster you removed is the one you’re logged into, it logs you out and restarts.
6Click OK to log out immediately, or simply wait.
7Log into the system you removed and verify on the Supercluster Status pane of the Dashboard
that the system is no longer superclustered.
See also:
About Superclustering on page226
RealPresence DMAs on page 227
Join Supercluster Dialog Box on page230
Note: Remove a Cluster Only While its Servers are Operational
If possible, remove a cluster only while its server or servers are on line. If you must remove a cluster
while one or both servers are off line, be aware that an offline server may be in an inconsistent state
when it’s brought back on line. If this occurs, the system attempts to auto-correct the situation. But if
the auto-correction steps fail, the only supported procedure for fixing a server in this state is to
re-install it from media.
Note: Restart Your Browser
You may need to restart your browser or flush your browser cache in order to log back into the system.