History, network usage, and log data Which data you can restore depends on:

The type of backup file (full or config-only) you selected.

For a restore from a non-identical software version, which restore operations the current version supports for the source version data.

Caution: Restoring Config-Only Backups

Restoring feature and system configuration, but not network configuration (or vice versa) will result in invalid primary or backup cluster assignments for some territories. After the restore operation is complete, go to Network > Site Topology > Territories and assign primary and backup clusters to the affected territories.

See also:

Backing Up and Restoring on page 374

Backup and Restore Procedures

Caution: Restoring Initiates a System Restart

Restoring from a backup restarts the system and terminates all active conferences.

Note: Restoring Backups with Resource Management Integration

You can restore the system while it’s integrated with a Polycom RealPresence Resource Manager or CMA system, but the result depends on the state when the backup you’re restoring from was made.

If the system was integrated with a Polycom RealPresence Resource Manager or CMA system when the backup you’re restoring was made, that integration is restored. If the system wasn’t integrated when the backup was made, it will no longer be integrated after restoring.

Note: Backing Up and Restoring with Superclusters

You can (and should) create and download backups from clusters that are part of a supercluster, but you can’t restore a cluster while it’s part of a supercluster. You must manually leave the supercluster first. If the cluster is responsible for any territories (as primary or backup), go to Network > Site Topology > Territories and reassign those territories.

If you restore a cluster using the USB Configuration Utility while it’s part of a supercluster, it’s automatically removed from the supercluster.

To download a backup file

1Go to Maintenance > Backup and Restore. The list contains the last ten backup files.

2Select the backup file you want to download.

3In the Actions list, click Download Selected.

4Choose a path and filename for the backup file and click Save.

The File Download dialog box indicates when the download is complete.

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Polycom 3725-76302-001O Backup and Restore Procedures, To download a backup file, Actions list, click Download Selected