Polycom 3725-76302-001O Orphaned Groups and Users Report, Orphaned Groups and Users Procedures

Orphaned Groups and Users Report

If the Polycom RealPresence DMA system is integrated with your Active Directory, it generates an orphaned groups and users report whenever you manually update the directory connection (Admin > Integrations > Microsoft Active Directory) and when the system updates automatically to refresh its cache.

The Orphaned Groups and Users page reports information about enterprise users and groups that are no longer in the Active Directory or are no longer accessible to the Polycom RealPresence DMA system, but for which the system has local data (typically, local conference rooms or customized enterprise conference rooms).

Orphaned data is no longer usable by the system, so you can generally delete it. But first make sure that the system is successfully integrated to the correct active directory domain. Switching domains can cause many users and groups to be orphaned.

The following table describes the fields in the two lists.

Field	Description
Orphaned Groups
Group ID	ID of the user group.
Domain	Domain to which the user group belonged.
Orphaned Users
User ID	ID of the user.
First Name	The user’s first name.
Last Name	The user’s last name.
Domain	Domain to which the user belonged.
Roles	Polycom RealPresence DMA system user roles assigned to the user.
Conference Rooms	Polycom RealPresence DMA system custom conference rooms assigned to
	the user.

Orphaned Groups and Users Procedures

To remove orphaned group data from the system

1Go to Reports > Orphaned Groups and Users.

2In the Actions list, click Clean Orphaned Groups.

3When prompted to confirm, click OK.

The system removes the orphaned group data.

To remove orphaned user data from the system

1Go to Reports > Orphaned Groups and Users.

2In the Actions list, click Clean Orphaned Users.

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