Polycom 3725-76302-001O manual Understanding Base DN

Integrations with Other Systems

12If, in step 9, there were many conference room errors, try to determine the reason and fix it:

a Go to Reports > Conference Room Errors and verify that the time on the report is after the time when you last completed step 7.

bReview the list of duplicate and invalid conference room IDs. Consider whether using a different Active Directory attribute, increasing the conference room ID length, or editing the characters to remove will resolve the majority of problems.

If there are only a few problems, they can generally be resolved by correcting invalid Active Directory entries.

13If necessary, repeat steps 4-9and steps 11 and/or 12, modifying the integration parameters as needed, until you get a satisfactory result.

See also:

Microsoft Active Directory® Integration on page 152

Adding Passcodes for Enterprise Users on page 162

Active Directory Integration Report on page 409

Conference Room Errors Report on page 412

Understanding Base DN

The Base DN field is where you can specify the distinguished name (DN) of a subset of the Active Directory hierarchy (a domain, subset of domains, or organizational unit) to which you want to restrict the Polycom RealPresence DMA system. It acts like a filter.

The diagram below illustrates how choosing different Base DN values affects which parts of a forest are included in the directory integration.

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