cIf the system was integrated with AD, go to Admin > Integrations > Microsoft Active Directory and re-enable the integration.

To restore from a backup file on the Polycom RealPresence DMA system’s USB flash drive

Note: Restoring With the USB Configuration Utility

When you use the USB Configuration Utility to restore a backup, you can’t select which data to restore. If you copy a config-only backup file to the USB flash drive, both the feature and system configuration data and the IP network configuration data will be restored. If you copy a full backup file to the USB flash drive, the transactional (historical) data will also be restored.

Only backups from identical versions of the software can be restored using the USB Configuration Utility.

1If the system is running and accessible, log in as an Administrator, make sure that there are no calls on the system and that all MCUs are out of service. See MCU Procedures on page 139.

2Shut down the system. See Shutting Down and Restarting on page 393.

3Connect the USB memory stick containing the RealPresence DMA USB Configuration Utility (included with your Polycom RealPresence DMA system) to a Windows PC.

4When prompted, elect to run the RealPresence DMA USB Configuration Utility.

Note: Starting the Configuration Utility

If autorun doesn’t work or is turned off, navigate to the USB memory stick using My Computer, Windows Explorer, or another file manager. Then start the Configuration Utility by double-clicking dma7000-usb-config.exe.

Polycom, Inc.

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