Polycom 3725-76302-001O manual See also Alerts on

Alert 2002

Resource management system <system-name> unreachable. Last contact on: YYYY-MM-DD HH:MM GMT+/-H[:MM].

The cluster responsible for RealPresence Resource Manager or CMA integration was unable to connect to the Polycom RealPresence Resource Manager or CMA system.

This may indicate a network problem or a problem with the Polycom RealPresence Resource Manager or CMA system.

Try logging into the Polycom RealPresence Resource Manager or CMA system. If you can do so, make sure the login credentials that the RealPresence DMA system uses to connect to it are still valid.

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Alert 2004

Resource management system <system-name> has inconsistent territory definitions in its site topology.

The system is integrated with a Polycom RealPresence Resource Manager or CMA system, and there is a problem with the territory definitions or responsibility assignments in the site topology data imported from that system.

On the Polycom RealPresence Resource Manager or CMA system, configure territories properly (for instance, no duplicate names) and in way that meets the needs of the RealPresence DMA system. Assign responsibilities (primary and backup) for the territories to the appropriate RealPresence DMA clusters. A territory can only host conference rooms if it’s assigned to a RealPresence DMA cluster.

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Alert 2101

Active Directory integration was not successful on cluster <cluster>.

The cluster responsible for Active Directory integration was unable to update the cache of user and group data.

This may indicate a network problem or a problem with the AD.

If the cluster was unable to log into the AD server, alert 2107 is also generated.

Click the link to go to the Microsoft Active Directory page and check the Active Directory Connection section.

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