Polycom 3725-76302-001O manual Polycom, Inc 349

Alert 2202

Exchange server integration is not available. Both primary cluster <p-cluster> and backup cluster <b-cluster> are not operational.

The primary and backup clusters for the territory responsible for Exchange server integration are both unreachable.

This may indicate serious network problems. It’s also possible that someone shut both clusters down, or shut down one and the other then failed, or both failed (unlikely).

Click the link to go to the RealPresence DMAs page to begin troubleshooting. Determine whether the clusters were deliberately shut down. If not, try pinging the clusters’ IP addresses.

See also:

Alerts on page 342

Alert 2203

Exchange server integration is not available. Cluster <p-cluster> is not operational.

The primary cluster for the territory responsible for Exchange server integration is unreachable, and it has no backup cluster.

This may indicate a network problem. It’s also possible that someone shut the cluster down or that it failed. Click the link to go to the RealPresence DMAs page to begin troubleshooting.

See also:

Alerts on page 342

Alert 2401

Connection to the history/audit database for cluster <cluster> has failed.

The specified cluster is unable to communicate with its shared call history database. This may indicate a network problem, or a software failure within the cluster. The server(s) may need to be rebooted.

Go to the DMAs page to begin troubleshooting. See also:

Alerts on page 342

Alert 2402

Connection to the configuration database for cluster <cluster> has failed.

The specified cluster is unable to communicate with its shared configuration database. This may indicate a network problem, or a software failure within the cluster. The server(s) may need to be rebooted.

Go to the DMAs page to begin troubleshooting.

Polycom, Inc. 349