Call Server Configuration

 

 

 

 

 

 

 

 

Rule

Effect

 

 

 

 

 

 

1 Dial registered endpoints by alias

If the dial string is the alias or SIP URI of a registered endpoint, the call

 

 

is routed to that endpoint.

 

 

 

 

 

2 Dial by conference room ID

Otherwise, if the dial string is the dial-in number of a conference room

 

 

on the Polycom RealPresence DMA system, the call is routed to that

 

 

conference room.

 

 

 

 

 

3 Dial by virtual entry queue ID

Otherwise, if the dial string is the dial-in number of a virtual entry queue

 

 

on the Polycom RealPresence DMA system, the call is routed to that

 

 

VEQ.

 

 

 

 

 

4 Dial by Lync conference ID

Otherwise, if the dial string is the dial-in number of a Lync conference

 

 

on the Lync AVMCU, the call is routed to an available Polycom MCU

 

 

that supports Lync 2013 and automatically connected to the

 

 

corresponding Lync conference on the AVMCU. (If no Polycom MCUs

 

 

that support Lync 2013 are available, the conference fails to start).

 

 

 

 

 

5 Dial services by prefix

Otherwise, if the dial string begins with the configured prefix of a service

 

 

(such as an MCU, ISDN gateway, SBC, neighbor gatekeeper, SIP peer

 

 

proxy, or simplified ISDN dialing service) the call is routed to that

 

 

service.

 

 

Note: For a SIP peer, the dial string must either include the protocol or

 

 

consist of only the prefix and user name (no @domain). For instance, if

 

 

the SIP peer’s prefix is 123, the dial string for a call to

 

 

alice@polycom.com must be one of the following:

 

 

sip:123alice@polycom.com

 

 

123alice

6Dial external networks by H.323 Otherwise, if the address is an external address, the call is routed to

URL, email ID, or SIP URI

that external address (H.323 calls use the designated SBC for the

 

originating site to reach addresses outside the enterprise network; see

 

Edit Site Dialog Box on page 285).

 

Examples of external addresses:

 

H323:johnsmith@someothercompany.com

 

sip:johnsmith@someothercompany.com

 

 

7 Dial endpoints by IP address

Otherwise, if the address is an IP address, the call is routed to that IP

 

address (H.323 calls use the designated SBC for the originating site to

 

reach addresses outside the enterprise network).

 

Examples of IP addresses:

 

1.2.3.4

 

1.2.3.4##abc

 

sip:abc@1.2.3.4

 

sip:1.2.3.4@mycompany.com

If you have special configuration needs and want to modify the dial plan, be aware that some of the default dial rules are necessary for “normal” operation. Removing or modifying them takes the system out of compliance with ITU and IEEE standards.

Here are some suggestions and guidelines for modifying the dial plan:

Polycom, Inc.

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Polycom 3725-76302-001O manual Rule Effect, Edit Site Dialog Box on