Integrations with Other Systems

Note: Point to point calls between Polycom endpoints and Lync 2013 clients

When you register a Polycom endpoint to a RealPresence DMA system and make a point to point call to a Lync 2013 client, the conference may not have video because the H.261 and H.263 video codecs are not supported by the Lync 2013 client. As a workaround for Polycom HDX and RealPresence Group Series endpoints, register the endpoint to the Lync 2013 server before starting the conference. This workaround requires an RTV option key or Lync Interoperability License.

Considerations and Requirements for Lync 2013 Integration

You need the following software versions (or later) to integrate a RealPresence DMA system with Lync 2013:

Microsoft Lync Server 2013

Polycom RealPresence DMA version 6.1

Polycom MCU software version 8.4

The following Virtual Entry Queue (VEQ) call scenarios are not supported:

Calls to a Virtual Entry Queue (VEQ) from a Lync client

A non-Lync endpoint connecting to a VEQ and entering a Lync conference ID when prompted

The Lync AVMCU doesn’t support incoming calls dialed from a RealPresence DMA system VMR.

Conference mode configurations of SVC-only and Mixed AVC and SVC are not supported in RealPresence DMA system and Lync 2013 cascaded conferences. Any conference that requires Lync AVMCU connectivity must use conference templates with AVC only as the configured Conference mode.

You need Lync-capable Polycom MCUs to take advantage of MCU to AVMCU Smart Cascading functionality. Non-Polycom MCUs are not supported. If your Polycom MCU is Lync 2013 capable, the

icon is displayed next to the MCU name on the Network > MCU > MCUs page. If no MCUs that support Lync 2013 are available, the cascaded conference won’t start. Refer to your MCU documentation for more information.

The Transfer Call feature of the Lync client is currently not supported when the MCU hosting the call is configured to use ICE or encryption.

Lync 2010 and 2013 Client / Server Feature Support

The following table outlines features that the RealPresence DMA system supports in Lync 2010 and Lync 2013 client and server environments.

 

 

 

Uses SVC

 

 

 

 

cascading

 

 

 

 

between Microsoft

 

Feature

Client

Server

AVMCU and

Comments

Polycom MCU

Scheduling - dial by

Lync 2013

Lync 2013

Yes

 

Lync conference ID

 

 

 

 

Multipoint Lync

Lync 2013

Lync 2013

Yes

 

conferences invite a

 

 

 

 

VMR

 

 

 

 

Polycom, Inc.

 

 

 

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Polycom 3725-76302-001O manual Considerations and Requirements for Lync 2013 Integration, Polycom, Inc 169