Polycom 3725-76302-001O Automatically Send Usage Data

Local Cluster Configuration

Polycom, Inc. 85

1Go to Admin > Local Cluster > Logging Settings.

2Change Rolling frequency and Retention period as desired.

3If requested to do so by Polycom support, change Logging level.

4Click Update.

A dialog box informs you that the configuration has been updated.

5Click OK.

See also:

Logging Settings on page80

Automatically Send Usage Data

To continually improve the product, it is important to gain understanding of how the RealPresence DMA

7000 system is used by customers. By collecting this data, Polycom can identify both the system level

utilization and the combination and usage of RealPresence DMA features. This usage data will inform

Polycom which features are important and are actually used on your system. Polycom will use this

information to help guide future development and testing to concentrate on the areas of RealPresence DMA

that are most heavily used. If you choose not to send this information, Polycom is less aware of which

features are important to you and that are used by you, which may influence future development to go in

directions that are less beneficial to you.

Your decision to enable or not enable the sending of this data does not affect the availability of any

documented system feature in any way. Enabling this feature does not affect the capacity or responsiveness

of the RealPresence DMA system to process calls, conferences, GUI or API interactions.

The system sends the data once per hour over a secured (TLS) connection to a Polycom collection point

(customerusagedatacollection.polycom.com). There is no access by any customer or others to view the

data received at the collection point. The raw data will be viewable only by Polycom. To avoid any impact to

Note: SIP URL Dialing Format

From SIP endpoints, users generally must dial (if a prefix is being used):

Depending on local DNS configuration, the host name could be the RealPresence DMA system’s

FQDN or a shorter name that DNS can resolve.

For example, if the RealPresence DMA system’s virtual host name is dma-virt, the E.164 dial string

prefix is 77, and the virtual meeting room number of the conference is 1001, SIP endpoint users dial:

771001@dma-virt

Depending on the network infrastructure and proxy server(s), it may be possible to use dial rules to

enable numeric-only dialing (for instance, 771001) from SIP endpoints. Doing so is beyond the scope

of this topic.