Polycom 3725-76302-001O manual Alert History, Call History

System Reports

This chapter describes the following Polycom® RealPresence® Distributed Media Application™ (DMA®)

7000 system reports topics:

●Alert History

●Call History

●Conference History

●Call Detail Records (CDRs)

●Registration History Report

●Active Directory Integration Report

●Orphaned Groups and Users Report

●Conference Room Errors Report

●Enterprise Passcode Errors Report

●Network Usage Report

Alert History

The Alert History page lets you view all the system alerts for the time period you select. The system retains the most recent 500 alerts.

The search pane above the list lets you find alerts matching the criteria you specify. Click the down arrow to expand the search pane. You can search by description, alert code, or time period. When setting the date/time range for your search, keep in mind that retrieving a large number of records can take some time.

The Alert History page lists the alerts matching the specified search criteria (up to 500). For each alert, it shows the start and end time, alert code, and description.

See also:

System Reports on page 395

Call History

The Call History page lets you view detailed records of calls and download CDRs (call detail records). The list includes point-to-point calls through Call Server and VMR calls through Conference Manager.

The search pane above the list lets you find calls matching the criteria you specify. Click the down arrow to expand the search pane. You can search for an originator or destination device by its name, alias, or IP address. You can limit your search by specifying one or more of the following:

●Cluster, territory, or site.

●Signaling type used in the call (H.323, SIP, or both)

●Registration status of the call originator.

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